Virgin flight change query

helenaparis

Intern
Joined
Nov 1, 2014
Posts
52
I received an email from Virgin advising my flight (business class) had changed to a much earlier flight on the same date.
Do I have to accept this? It means it totally changes the trip.
Thanks!
 

AIRwin

Senior Member
Joined
Apr 13, 2013
Posts
6,728
Qantas
Gold
Virgin
Gold
Does the routing have a later flight? If so, you'll need to call to ask to be rebooked...
 

MJHoops

Member
Joined
May 24, 2022
Posts
117
Qantas
Bronze
Virgin
Platinum
Call up and they’ll change it. If you get any push back the points are (1) this is a “disruption” Ie caused by the airline and not you (2) you cannot fly on the earlier flight (it’s not the airline’s business as to why not, we all need sleep!)
 

Denali

Senior Member
Joined
Sep 17, 2012
Posts
6,547
I had similar, original booking changed to 12.30AM departure and it was to Melb and then Sydney. Phoned help desk and moved to a better 7.05am direct departure (better than 12.30AM)

This was for both a reward seat and a paid seat.
 

helenaparis

Intern
Joined
Nov 1, 2014
Posts
52
Call up and they’ll change it. If you get any push back the points are (1) this is a “disruption” Ie caused by the airline and not you (2) you cannot fly on the earlier flight (it’s not the airline’s business as to why not, we all need sleep!)
Thanks so much. I finally got someone on the phone after more than an hour, and they very kindly switched to a later flight.
 

PaulllM

Junior Member
Joined
Jan 19, 2020
Posts
36
Qantas
Bronze
Virgin
Platinum
What is going on with scheduling and routes lately? I get the school holiday rush and covid staff levels are throwing major spanners in the works but next month im noticing alot of direct routes are disappearing.

I know living in a Backwater doesn't help but all of a sudden the direct flights from ADL to HBA have vanished from the second week of August.
 

alexczarn

Junior Member
Joined
May 8, 2012
Posts
36
Qantas
Bronze
Virgin
Gold
What is going on with scheduling and routes lately? I get the school holiday rush and covid staff levels are throwing major spanners in the works but next month im noticing alot of direct routes are disappearing.

I know living in a Backwater doesn't help but all of a sudden the direct flights from ADL to HBA have vanished from the second week of August.

yup I've been re routed through Melbourne for an October booking...
 
Joined
Jan 26, 2019
Posts
158
Qantas
Bronze
Virgin
Platinum
In the last 12 months I've had 2 flights changed to the day before I booked them for. These were both the first legs of a 3 and 2 leg trip. I ended up just booking an el cheapo ibis airport hotel both times. Couldn't be forked faffing around trying to get a flight back to the same day I originally booked coz then I'd have to change the next legs as flights were just limited and I'd have ended up having to change them all IYKWIM
 

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