Virgin Australia Platinum Plus Status Discussion

[MEL_Traveller]

I'm not a VA flyer, but the chat around my circles had always seemed to have been space available, i.e. as a Platinum (or Platinum Plus, in this case), if there is a seat, you can upgrade into it using your instrument, no questions asked.

This is a shock to me. (Yes, it doesn't affect me personally)

I never knew this! I only flew MEL-SYD vv so it was pretty easy to just find a flight with award inventory though.

I didn’t use any upgrades the first year because business was so cheap, and you lose the flexibility of a full refund in some economy fares.

for me the biggest benefit of P1 would be the Aussie call centre. If that’s gone… can’t see an advantage.

 

[Luke B]

Australian Call Centre seems to be gone too. I can't see any mention of it anymore as a PP benefit. And all calls now divert to Manila.

Side note - appears Beyond members have lost access to SQ First Class lounge in Singapore.

Benefits keep getting watered down. Very sad.

I spoke to the Aussie call centre on Saturday last week. What time were you calling?

 

[aus_flyer]

I spoke to the Aussie call centre on Saturday last week. What time were you calling?

Tried calling multiple times today to test. I asked about the Australian call centre and was told that there’s now a premium call centre in Manila.