Viking European River Cruises issues with current water levels !!

[ols]

Well,
One week out and we received final notification that the tour will indeed go ahead.
We have been offered 60% of our paid fare to use on a future cruise.

Would have been happier for it to have been cancelled and full refund,
Wanted to "unpack once" and was really looking forward to watching the world go by while floating down the river.
We were going to use the time to plan further what we want to do on our road trips round Scotland and Ireland.
If cancelled I'm sure we could have had plenty of fun filling in 15 days somewhere making our way from Budapest to Amsterdam where we will fly to Edinburgh.
Not looking forward to long bus trips and little cruising time.

 

[tgh]

Ocean cruise ships have a well earned reputation for failing to deliver as promised.
The fine print in an ocean cruise contract only requires the company to provide a "cruise" (anywhere) and many cruisers have
suffered disappointing outcomes with 0 redress.
You have a choice, not very palatable, but at least a choice

 

[drron]

We have a very good TA for cruising and have always got more than adequate compensation.

 

[AuSammy]

We did Amsterdam to Budapest several years ago on Avalon Waterways. The ship was maiden voyage. Absolutely fantastic.

Much prefer to Ocean cruising (if you are fit - need to be able to walk up and down stairs onboard). Arrive in the middle of the city and walk off for the day, changing scenery on either side of the ship Instead of more water. No being bundled onto 60 seater buses for company sanitised/ curated tours at some distant cruise terminal.

We went in May IIRC.

 

[Pushka]

Well,
One week out and we received final notification that the tour will indeed go ahead.
We have been offered 60% of our paid fare to use on a future cruise.

Would have been happier for it to have been cancelled and full refund,
Wanted to "unpack once" and was really looking forward to watching the world go by while floating down the river.
We were going to use the time to plan further what we want to do on our road trips round Scotland and Ireland.
If cancelled I'm sure we could have had plenty of fun filling in 15 days somewhere making our way from Budapest to Amsterdam where we will fly to Edinburgh.
Not looking forward to long bus trips and little cruising time.

I'd go back and ask for cash instead of voucher for full refund. Ask for it to be sent to higher management.

Maybe check this site too for your cruise. You can plug in the route and date you leave.

Rivercruisewatch.com.