Purchased a ticket for my brother to travel to U.S.A in December 16,Cns>Bne>Lax,all trips purchased on the one ticket through his Velocity account.Checking
today on the points,no points for the Cairns>Brisbane sector.Tried to make a retro claim,of course this is unable to be done,have to the call centre to wait on hold half the day or find a way of faxing to them the ticket and try to get it sorted out.It is about time they got their act together,how long does it take them get things right the first time.:evil: Terry.
today on the points,no points for the Cairns>Brisbane sector.Tried to make a retro claim,of course this is unable to be done,have to the call centre to wait on hold half the day or find a way of faxing to them the ticket and try to get it sorted out.It is about time they got their act together,how long does it take them get things right the first time.:evil: Terry.