Cruiser Elite
Enthusiast
- Joined
- Oct 31, 2010
- Posts
- 14,123
Am new to this forum so apologies to all if this question has been asked and answered already.
I travel annually from Melbourne to a trade show in Las Vegas each September. Most of my flying is done Melbourne to various Chinese destinations with SQ - up to 10 flights a year - plus reasonable rewards points earn on AMEX means I accumulate significant points annually 90% of which I redeem with SQ.
I am totally accustomed to SQ's redemption program and use it regularly. Once a flight is booked through award system - if for some reason I cancel flight - I pay fees I think US$30 or KF points 5,000 and all other points redeposited into KF account.
Yesterday I searched Velocity site for a suyitable flight in Sept 2011 ret to LAX - found flight where dates suit - 150,000 Velocity points return in Biz plus A$664.00 or so - SQ equiv 136,000 KF points / taxes about $500 Standard Award I think but takes basically 2 extra days travel.
Before booking the flight I thought I should check to see if for some reason I needed to cancel the Velocity booking - like if I needed to be in China about same time - then SQ might be better routing for me - MEL-SIN-NRT-LAX / LAX-NRT-SIN-PEK-SIN-MEL or such - then if I cancel Velocity award will points be redeposited.
I called Velocity help number and was advised once I book award flight and then subsequently cancel points are forgeited.
Is this really the case please?
I travel annually from Melbourne to a trade show in Las Vegas each September. Most of my flying is done Melbourne to various Chinese destinations with SQ - up to 10 flights a year - plus reasonable rewards points earn on AMEX means I accumulate significant points annually 90% of which I redeem with SQ.
I am totally accustomed to SQ's redemption program and use it regularly. Once a flight is booked through award system - if for some reason I cancel flight - I pay fees I think US$30 or KF points 5,000 and all other points redeposited into KF account.
Yesterday I searched Velocity site for a suyitable flight in Sept 2011 ret to LAX - found flight where dates suit - 150,000 Velocity points return in Biz plus A$664.00 or so - SQ equiv 136,000 KF points / taxes about $500 Standard Award I think but takes basically 2 extra days travel.
Before booking the flight I thought I should check to see if for some reason I needed to cancel the Velocity booking - like if I needed to be in China about same time - then SQ might be better routing for me - MEL-SIN-NRT-LAX / LAX-NRT-SIN-PEK-SIN-MEL or such - then if I cancel Velocity award will points be redeposited.
I called Velocity help number and was advised once I book award flight and then subsequently cancel points are forgeited.
Is this really the case please?
