Hi all
Quick question.
The utterly unhelpful VA staff that are handling Velocity calls lately (ie. Platinum = answered quick not expert staff), after needing to be convinced that Etihad flew BNE-SIN and that J award availability existed (KVS) said I had to be charged an extra 13,800 points for the CBR-BNE connection.
Could I confirm, are reward connections available in Velocity?
Or do I have to be charged 13,800 for the domestic VA leg and then 57,800 for the international Etihad leg?
many thanks
m.
Quick question.
The utterly unhelpful VA staff that are handling Velocity calls lately (ie. Platinum = answered quick not expert staff), after needing to be convinced that Etihad flew BNE-SIN and that J award availability existed (KVS) said I had to be charged an extra 13,800 points for the CBR-BNE connection.
Could I confirm, are reward connections available in Velocity?
Or do I have to be charged 13,800 for the domestic VA leg and then 57,800 for the international Etihad leg?
many thanks
m.
