What a great T.R. and exactly matches the type of experience I have had each time flying VA J (LAX and AUH). There are always a few things that could be improved (non moving seats with tray extended numero uno!) but the consistently excellent FA's are always a standout. They seem to have found the perfect balance between professional and attentive service, mixed with a slightly more casual friendly manner that works for me.
I am one of the affected MEL-LAX travellers and have been re-routed through BNE on an points upgraded flight early next year. I must admit I was considering my options in the medium term but the new J seats just announced, along with the greater SQ points tie-in (depending on how generous the transfer rate), I think they'll keep my business.