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I posted this comment on another thread
This is not overly a whinge post but I do find this a bit misleading. When reading the VA Premium Valet website, there is nothing to suggest it is not theirs. They make it read like a VA facility......except it isn't. No points and no additional Amex points for a VA purchase. It's not until you dive into the T&Cs that you find it's nothing to do with VA and is BAC.
This is not a one off. It appears to me that VA have a culture of using misleading terminology on their bullsh*t site but try to hide behind hidden T&Cs. I'm not a legal type, but I thought Australia had legislation to prevent companies from misleading the public even when their T&Cs may tell the truth (albeit sometimes disputable in itself)?
I've not long had a AMEX Velocity Platinum CC and to expand the comment I made above, the 3x VA points a Velocity AMEX card is supposed to give, does not for the BNE Valet Parking.
This is not overly a whinge post but I do find this a bit misleading. When reading the VA Premium Valet website, there is nothing to suggest it is not theirs. They make it read like a VA facility......except it isn't. No points and no additional Amex points for a VA purchase. It's not until you dive into the T&Cs that you find it's nothing to do with VA and is BAC.
This is not a one off. It appears to me that VA have a culture of using misleading terminology on their bullsh*t site but try to hide behind hidden T&Cs. I'm not a legal type, but I thought Australia had legislation to prevent companies from misleading the public even when their T&Cs may tell the truth (albeit sometimes disputable in itself)?
