Use Qantas voucher, then cancel to get refund

[lotsoftrips]

Hi everyone

I had a Brisbane-Kalgoorlie return flight booked for June 2010 but unfortunately had to cancel the flights.

I thought that I could use the voucher to book a return BNE-SYD flight plus a one way BNE-SYD, but I misread the rules of cancelling and obtaining a credit voucher. I didn't realise "Can only be used towards a fare of equal or higher value" meant that I had to pay the super expensive prices listed when you go to rebook through Manage My Booking. Currently one way flights are $75 but through the system they want to charge $582 for business class only.

My question - if I use my $600 voucher to book a Business Class flight (currently $582) and then cancel that Business Class ticket, will I get a refund on the full $582, or will their system be able to detect that I used a credit voucher from flights previously booked in their Red e-Deal sale.

Many thanks

 

[straitman]

Hi everyone

I had a Brisbane-Kalgoorlie return flight booked for June 2010 but unfortunately had to cancel the flights.

I thought that I could use the voucher to book a return BNE-SYD flight plus a one way BNE-SYD, but I misread the rules of cancelling and obtaining a credit voucher. I didn't realise "Can only be used towards a fare of equal or higher value" meant that I had to pay the super expensive prices listed when you go to rebook through Manage My Booking. Currently one way flights are $75 but through the system they want to charge $582 for business class only.

My question - if I use my $600 voucher to book a Business Class flight (currently $582) and then cancel that Business Class ticket, will I get a refund on the full $582, or will their system be able to detect that I used a credit voucher from flights previously booked in their Red e-Deal sale.

Many thanks

lotsoftrips,

Welcome to AFF.

I think you would be extremely lucky to be able to do what you have suggested as the system seems to keep pretty good track of how, when and where.

 

[Travel Guru]

You most definitely wouldn't get the refund, QF (and the other airlines) are too clever for that, and the rules state that if a non-refundable fare is used as credit towards a refundable fare which is then cancelled the old rules apply.

TG