US Airways - Oops!

Thread starter SimonM
Start date Apr 9, 2011

Status: Not open for further replies.

SimonM

Member

Apr 9, 2011

Just got this from US Airways:

Earlier this week, we inadvertently delivered an email message to many of our Dividend Miles members' email accounts. Unfortunately, one of those accounts was yours. Worse, this email incorrectly stated that we posted 1,000 Dividend Miles into your account. This was not accurate and the email message was sent in error.

We apologize for any inconvenience this might have caused you and appreciate your understanding.

I wondered how they could justify giving 1000 miles to potentially millions of members. Given that I have just 384 miles earned ever with them, I'd assumed that if I'd got them, everyone had.

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