Update to Platinum Domestic Lounge Access - Arrival Access

[Philbyau]

in the QFF news letter today:

You can still access our domestic lounges....

Domestic Lounge access on arrival*
As a Platinum Frequent Flyer you can access Domestic Business Lounges or The Qantas Club upon arrival if you have travelled that day on any flight that shows a Qantas, a Jetstar Airline or a oneworld® flight number on your ticket.^ You may also bring two guests, who do not need to be travelling.

*You must be over 18 years of age to access any lounge if not accompanied by an adult.

^ To access Qantas Domestic lounges, Platinum Members must be travelling on any flight the same day that shows Qantas (QF), a Jetstar Airline (Jetstar (JQ), Jetstar Asia (3K) or Valuair (VF) or a oneworld® flight number on your ticket. Other lounge access conditions apply. See Qantas Club Terms and Conditions.

is it me or is the ^ part a little confusing or could be worded better?

 

[wingspan]

is it me or is the ^ part a little confusing or could be worded better?

Hmmm I don't think it's confusing - it just doesn't add any extra information - it has already stated we have to be on a Qantas, Jetstar or Oneworld flight that day - why specify QF, JQ, 3K, VF or oneworld. It seems to be saying the exact same thing twice to me.

Still - this is great!

 

[Philbyau]

After reading it a few more times it makes a little more sense, just the "travelling" part threw me a little and the "same day" if your travelling over night i guess you still "traveled" that day

Agree this a great step by Qantas, they were listening to the feedback it seems

 

[serfty]

...

Agree this a great step by Qantas, they were listening to the feedback it seems

This has been discussed in fine (and coarse :shock detail over the last few months:

• http://www.australianfrequentflyer....tinum-anytime-lounge-access-ceases-25773.html

 

[anat0l]

It's important to note that this only applies to domestic lounges, not international ones.

So, for example, if you arrived in SYD on QF and transiting to AKL on NZ, you won't have access to the QF lounges.

Similarly, if you are flying SIN-BKK on SQ and connecting to QF BKK-LHR, you can't use the lounges in SIN but you can use them in BKK.

From what I read in the new conditions, it would be alright to arrive into SYD on QF from an overnight flight connecting to a ZL flight to OAG (for example), and be able to use the SYD T2 QP.

Or, for example, fly DJ in the morning BNE-SYD and then SYD-MEL in the afternoon on QF, where in both cases you can access the QF lounges.

 

[MatF]

Agree this a great step by Qantas, they were listening to the feedback it seems

Heh, it's a bit sad when we feel grateful to retain part of a benefit we already had, while losing part of it. Carrot and stick

 

[wingspan]

This has been discussed in fine (and coarse :shock detail over the last few months:

• http://www.australianfrequentflyer....tinum-anytime-lounge-access-ceases-25773.html

Yes but it's probably better to have a separate thread seeing as this only tangentially relates to the old 'anytime' access.

It's important to note that this only applies to domestic lounges, not international ones.
...

Or, for example, fly DJ in the morning BNE-SYD and then SYD-MEL in the afternoon on QF, where in both cases you can access the QF lounges.

Do you think that if we arrived in Australia from an international flight the day after departure, we could still access the domestic lounge? (Even if we didn't have a connecting domestic flight) Just to freshen up? It's probably not a scenario that many would choose to do because at many airports it would mean changing terminals and leaving baggage somewhere... but some might wish to do this if they didn't have baggage and if they wanted to use, for example, the ADL lounge where all flights arrive in and depart from the same terminal.

 

[serfty]

Yes but it's probably better to have a separate thread seeing as this only tangentially relates to the old 'anytime' access.
...

Do you think that if we arrived in Australia from an international flight the day after departure, we could still access the domestic lounge? (Even if we didn't have a connecting domestic flight) Just to freshen up? It's probably not a scenario that many would choose to do because at many airports it would mean changing terminals and leaving baggage somewhere... but some might wish to do this if they didn't have baggage and if they wanted to use, for example, the ADL lounge where all flights arrive in and depart from the same terminal.

The answers to those questions are in the thread I pointed out.

Here's one post: http://www.australianfrequentflyer....lounge-access-ceases-25773-11.html#post364521

And here's another regarding a late change: http://www.australianfrequentflyer....lounge-access-ceases-25773-25.html#post399542

 

[serfty]

Yes but it's probably better to have a separate thread seeing as this only tangentially relates to the old 'anytime' access.
...

I don't believe the relationship is tangential. 'Arrivals' access is at the core of the issue as it was the variance Qantas conceded after initially planning to restrict access to departures only.

...
Do you think that if we arrived in Australia from an international flight the day after departure, we could still access the domestic lounge? (Even if we didn't have a connecting domestic flight) Just to freshen up? It's probably not a scenario that many would choose to do because at many airports it would mean changing terminals and leaving baggage somewhere... but some might wish to do this if they didn't have baggage and if they wanted to use, for example, the ADL lounge where all flights arrive in and depart from the same terminal.

The answer is yes; arrive, say on QF10 into MEL; process though immigration/customs then head to the T1 QP for a shower and light breakfast before heading out.

For me the change to allow 'arrivals' access makes it palatable.

In reality this was my most common use of WP anytime access.

Hmmm I don't think it's confusing - it just doesn't add any extra information - it has already stated we have to be on a Qantas, Jetstar or Oneworld flight that day - why specify QF, JQ, 3K, VF or oneworld. It seems to be saying the exact same thing twice to me. ...

Flight numbers are important when it comes to lounge access; e.g. a WP travelling from SYD in economy on a FJ flight number will not get Qantas lounge access; another WP travelling on the same flight but with a QF codeshare flight number will get lounge access.

[MODERATION]

This thread was closed for review.

It has been re-opened. Please restrict any discussion to the use of Domestic Lounge access on day of travel with QF/JQ/oneworld.​

[MODERATION]

 

[wingspan]

The answers to those questions are in the thread I pointed out.

Here's one post: http://www.australianfrequentflyer....lounge-access-ceases-25773-11.html#post364521

And here's another regarding a late change: http://www.australianfrequentflyer....lounge-access-ceases-25773-25.html#post399542

Oh sweet - thanks for bringing the thread back and for bringing the specific posts into this one.

The answer is yes; arrive, say on QF10 into MEL; process though immigration/customs then head to the T1 QP for a shower and light breakfast before heading out.

For me the change to allow 'arrivals' access makes it palatable.

In reality this was my most common use of WP anytime access.

Yes this makes sense. I was thrown by the slightly unclear use of the phrase "same day" but if Qantas is using it in this way, then I'm happy

 

[Philbyau]

What would be good is if QF actually let use their transfer process (at those airports with separate terminals) so you could more easily use the domestic arrivals lounge access coming off an international flight

My understanding is you need to have an onward flight to use the transfer?

 

[KateMayo]

The answer is yes; arrive, say on QF10 into MEL; process though immigration/customs then head to the T1 QP for a shower and light breakfast before heading out.

I’ve done this myself at MEL after arriving on an international flight (but back when it was anytime access).


I’d decided to go home via the Broadmeadows Bus and then the train and a tram :shock: (just for the experience :! and therefore used the waiting time (for the next bus) in the QP freshening up, checking emails, etc.


It’s easy enough to do at MEL, of course, because the terminals are a mere walk from each other.

 

[Briz.QffBoi]

in the QFF news letter today:

You can still access our domestic lounges....





is it me or is the ^ part a little confusing or could be worded better?

The whole anytime access issue has been done to death - it remains hotly contested.

I fly every week, often more than once, and as currently stands can invite 2 pax into the business lounge with me on the days Im travelling (and these pax do not even have to be flying). In theory I could therefore invite two pax into the lounge on more than 90 seperate occasions - and those pax do not have to have even spent a cent on Qantas.

I think last year I accessed the lounge on 5 occasions when not actually travelling - while awaiting family and friends arrival - you do the maths??? :shock:

 

[JohnPhelan]

What would be good is if QF actually let use their transfer process (at those airports with separate terminals) so you could more easily use the domestic arrivals lounge access coming off an international flight

My understanding is you need to have an onward flight to use the transfer?

At BNE and SYD, you can just hop on the airtrain. MEL and ADL aren't an issue, PER is probably the only one where a transfer is a real problem.

 

[nlagalle]

I'll add it into this thread too, but if you are unhappy with these "enhancements" call up or write to QF. I had a long discussion with someone today about how it is going to cost them business. He said the more complaints the better as it shows their "enhancement" hadn't worked.

My call initially was about lounge access for FJ flights...

 

[Philbyau]

At BNE and SYD, you can just hop on the airtrain. MEL and ADL aren't an issue, PER is probably the only one where a transfer is a real problem.

Not that I am a cheapy WP but was kinda hinting at a "Free" transfer