Unable to upgrade with Velocity Points / Future Flight Credit Fare

_flyer

Intern
Joined
Oct 16, 2019
Posts
93
Qantas
Silver
Virgin
Platinum
Hi All,

I have just attempted to upgrade a couple of flights I have booked with my future flight credits (elevate fares) and it says that they are not eligible for an upgrade. I find it odd that VA would restrict this.

Regards
_flyer
 

aaronm

Member
Joined
Mar 19, 2014
Posts
176
I believe it's a system limitation of the website and not a restriction per se. I was able to upgrade a flight booked with future flight credits (getaway fare) over the phone last week, no hassles.
 

Bagpuss

Established Member
Joined
Feb 24, 2014
Posts
1,173
I believe it's a system limitation of the website and not a restriction per se. I was able to upgrade a flight booked with future flight credits (getaway fare) over the phone last week, no hassles.
This is correct you need to phone them.
 
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