Unable to OLCI on QFLink

[ajd]

I'm travelling PQQ-SYD-CBR on QF2173 / QF1525 at 15:30 tomorrow. Have gone to MMB to try and OLCI, only to find the "Check In" link greyed out with a "Check in at airport" tooltip. (The "Change" and "Cancel" options are also greyed out with "Call your Qantas office", which doesn't surprise me given it's T-24 on a Red e-Deal.)

I've never had any trouble OLCI-ing on any QFLink flights before. I have done seat selection for an exit row on the SYD-CBR segment (717), which I've never done on QFLink before - would this have anything to do with it?

 

[mannej]

Try again at T-24 of your second flight, you may have more luck

 

[ajd]

Try again at T-24 of your second flight, you may have more luck

...I knew I'd forgotten something dumb like this!

 

[mannej]

...I knew I'd forgotten something dumb like this!

Not dumb, it seems to be a recent change within the last month or so.

 

[ajd]

Not dumb, it seems to be a recent change within the last month or so.

Oh really? Well, that'd explain why I've never noticed it before. Just seems to make it more painful for those of us who like making QF's check-in queues shorter for them.

 

[kalboy]

Has the same issue with my Saturday flights, assumed like yourself it was to do with the exit row, I'd preselected 1C on a 717. I tried again much closer to departure time and had no issues. KGI-PER-MEL-LST

 

[roncritch]

I just sent an email to customer care and frequent flyer re this. I find it very annoying not to be able to OLCI until 24hrs before the second leg. Often I do this coming from KTA and going interstate.

What was also annoying is that the web page for customer care kept changing the page from the email to the FAQ page once I put in "pre-travel" as the category, and insisted that it be filled in before it would send the email...therefore any queries never get to customer care via this method!! lucky I know the email address to be able to send it. One way of keeping down complaints????

 

[ajd]

Anyone know if this is affecting QF mainline or just QFLink?

 

[mannej]

Anyone know if this is affecting QF mainline or just QFLink?

It isn't just QFlink