Unable to check-in online

[jeromegeorge]

Hi all,

Online check-in has opened for my flight to Indonesia tomorrow, however once I checked myself and my wife in, I got this message..."We are unable to check you in. A boarding pass hasn't been issued as we need to collect a few details in person. Please see a Qantas team member at the airport."

Should I be worried? I assume I should allow (even more) time at the airport prior to my flight? I considered calling up but I don't want call centre staff to inadvertently mess up my booking.

Thankyou!

 

[RooFlyer]

I believe that's because they need to sight your vax certificate, so take it along to check in.

 

[jeromegeorge]

I believe that's because they need to sight your vax certificate, so take it along to check in.

Yep have them with my passport, I hope that's all it is. Have heard some horror stories lately.