Hi
Issue is this - i have two different booking reference numbers for the same flight.
Only one is paid.
The other is "onhold" pending payment. I think this is because i was trying to book and pay this on the mobile phone, but at payment point i ended up closing the booking to book on my computer instead.
Should i just cancel this onhold booking online? Will it impact the other booking?
Or should call the virgin guest contact centre?. And i be charged for doing so too.
Appreciate any help on this
Issue is this - i have two different booking reference numbers for the same flight.
Only one is paid.
The other is "onhold" pending payment. I think this is because i was trying to book and pay this on the mobile phone, but at payment point i ended up closing the booking to book on my computer instead.
Should i just cancel this onhold booking online? Will it impact the other booking?
Or should call the virgin guest contact centre?. And i be charged for doing so too.
Appreciate any help on this