Travel Pass - how to confirm option selected

[aweingar]

Hi all,

Some time ago I opted for a Travel Pass with the Double Status Credits offer for some cancelled flights to South America. I received the email confirming this, but the email with the actual Travel Pass only arrived after several weeks and required a few phone calls to the Qantas Hotline chasing it up.
I am able to log on and verify the balance, however is there any way to confirm that the right option (DSC in this case) is attached to the TP? There is no obvious way to do this on the portal.

Thanks.

 

[TheInsider]

Hi all,

Some time ago I opted for a Travel Pass with the Double Status Credits offer for some cancelled flights to South America. I received the email confirming this, but the email with the actual Travel Pass only arrived after several weeks and required a few phone calls to the Qantas Hotline chasing it up.
I am able to log on and verify the balance, however is there any way to confirm that the right option (DSC in this case) is attached to the TP? There is no obvious way to do this on the portal.

Thanks.

There won't be a way to check - it will all be recorded on your CRM profile, which wouldn't be accessible by you in the normal methods.

 

[aweingar]

Thanks, hopefully the first email I received is sufficient proof of the option I picked