Transiting SYD on Domestic to International Connection

[BD1959]

Although years ago it wasn’t Gate 15 you went to, the transfer desk was opposite gate 1

... and at the international terminal you used to be deposited directly into the security hall rather than having to make your way through departures ...

Regards,

BD

 

[WeeGraeme]

My mum and I flew through SYD (CHC-SYD-BNE) on January 3. My mum requires wheelchair assistance which was waiting at the door on arrival in SYD. We flew EK J connecting to QF J. Due to weather bags were delayed 50 minutes, significantly cutting down our transfer time of 2h15m. Thankfully passport control took no time at all and we had nothing to declare.

Unfortunately, even though our booking had wheelchair assistance noted, no one told the bus drivers at the transfer area, so a driver had to arrange the smaller 12 person but to take us to domestic (apparently this wasn't even the first time that day this had happened). The regular bus was waiting to take other pax over.

Made it to domestic in 15 minutes, went up in the lift from the service area and we ended up across from our gate, gate 10 with 20 minutes to spare until boarding.

I had a similar experience, but in reverse. QF Domestic from Brisbane, connecting to BA. Mobility assistance didn't arrive to collect us until after boarding for the onward flight had commenced. We missed our connection. And yes, I did speak to staff at the QF desk several times while we were waiting.