Time taken to assess requalification status and send new card

[Mal]

As others have commented... I do like the passport wallet. A very nice touch from Velocity. The Card is a bit naff design wise but does the job.

 

[erkpod]

Let's see what happens...

Qualified Gold: 27/8

Email from VFF "You're so close!": 28/8

SC credited for flight: 29/8

Status review: not yet

Received Gold pack: not yet.

 

[erkpod]

Let's see what happens...

Qualified Gold: 27/8

Email from VFF "You're so close!": 28/8

SC credited for flight: 29/8

Status review: not yet

Received Gold pack: not yet.

Status review 30/8.

 

[erkpod]

Status reviewed 30/8.

Still no SG pack 10/9. It will probably be waiting when I get back from BNE.

 

[bass_ke]

I received my new card yesterday, review date was 21AUG

 

[Princess Fiona]

I got my "Welcome to Another Year of Platinum" email on 16/9 with my re-set date 30/8

 

[TonyHancock]

I got my "Welcome to Another Year of Platinum" email on 16/9 with my re-set date 30/8

Yep same here.

 

[erkpod]

Status reviewed 30/8.

Still no SG pack 10/9. It will probably be waiting when I get back from BNE.

My letter was dated 5/9 but hadn't made it from VFF HQ to my mailbox before 10/9.

 

[Mal]

Yep same here.

I got the 'you're a bit tarnished and not worth platinum any more... Welcome to gold' email too on that day. Not really surprising. Zero DJ flights in the last year.

 

[The Rok]

Almost 2 years since I set foot on a Virgin plane, bumped back to WP-SG and now, PS....

 

[Deleted member 29185]

My letter was dated 5/9 but hadn't made it from VFF HQ to my mailbox before 10/9.

Would I be correct in assuming your comment suggests you received it on the 10/9, or are you still waiting? (2 weeks for the pack mail out is not that common IME. Usually closer to 4 weeks seems to be the norm).

 

[erkpod]

Would I be correct in assuming your comment suggests you received it on the 10/9, or are you still waiting? (2 weeks for the pack mail out is not that common IME. Usually closer to 4 weeks seems to be the norm).

I picked it up at the mailbox 18/9. It hadn't arrived by 10/9 when I'd last checked my mailbox immediately before going to Brisvegas. So it arrived sometime between 11 - 18/9 but the letter in the pack was dated 5/9.

 

[Deleted member 29185]

I picked it up at the mailbox 18/9. It hadn't arrived by 10/9 when I'd last checked my mailbox immediately before going to Brisvegas. So it arrived sometime between 11 - 18/9 but the letter in the pack was dated 5/9.

OK thanks. Hopefully that's a good indication that they are getting a bit better.........not much, but at least it's not going the other way!

 

[day-heg]

OK thanks. Hopefully that's a good indication that they are getting a bit better.........not much, but at least it's not going the other way!

Swanning_it, are you a 'foundation' Platinum? With a review date 25/08?
Forgive me if this was covered earlier in the thread.
I am, so as a data point I received my new Plat card etc on the 17th. I'm based in Melbourne and it was sent from somewhere in Vic.

 

[erkpod]

OK thanks. Hopefully that's a good indication that they are getting a bit better.........not much, but at least it's not going the other way!

Both times I've gone up, it's been around 2 weeks which isn't bad compared to some.

 

[Deleted member 29185]

Swanning_it, are you a 'foundation' Platinum? With a review date 25/08?
Forgive me if this was covered earlier in the thread.
I am, so as a data point I received my new Plat card etc on the 17th. I'm based in Melbourne and it was sent from somewhere in Vic.

No. I was a contented silver with paid lounge subscription until the change from $ based status to zone based status, then managed scummy gold which put me on the top tier elite level for oh, 1 week or so before the introduction of VA-WP , then I made VA-WP in March this year (I think) and then requaled VA-WP by May this year. Currently sitting on about 2500 SC, in no small way thanks to a) family pooling; and b) VA Sabre stuff-ups! .

My data point is far from technical. My experience + VFF evidence + dash of grizzling = gospel truth! Works for me :mrgreen:

 

[The Rok]

Swanning_it, are you a 'foundation' Platinum? With a review date 25/08?
Forgive me if this was covered earlier in the thread.
I am, so as a data point I received my new Plat card etc on the 17th. I'm based in Melbourne and it was sent from somewhere in Vic.

My review date is 25/08 and I am a "foundation member" being WP from the day it was launched. Not anymore though.

 

[kpc]

Dear Mr kpc, We hope you have enjoyed the benefits of Platinum membership. We have recently reviewed your flying activity over the past 12 months and you have not quite earned enough Status Credits or flown the required number of Eligible Sectors during your review period to maintain Platinum membership. As one of our Gold members, you can still enjoy a range of benefits, including.....:

Only 260 SCs earned thsi year...I would have maintained Plat but I pooled my SCs to my mother and +1 so they both could maintain Gold and have lounge access etc:shock:. Would a true frequent flyer do that??

 

[jmphoto]

Can confirm this is a problem, accessing SQ Gold Lounge in SIN on Monday resulted in an argument over access with an expired WP card. Eventually was allowed access, but really shouldn't have to fight this out, had re qualified in June, with a 6/9 expiry. What's more, even if I hadn't re qualified I would have been Gold, and still had access. The lounge is so poor it wasn't even worth it.

 

[Deleted member 29185]

Can confirm this is a problem, accessing SQ Gold Lounge in SIN on Monday resulted in an argument over access with an expired WP card. Eventually was allowed access, but really shouldn't have to fight this out, had re qualified in June, with a 6/9 expiry. What's more, even if I hadn't re qualified I would have been Gold, and still had access. The lounge is so poor it wasn't even worth it.

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Please take note VFF. A very good point!