Well guess what happened on the way to London from Hong Kong?
Arrive at HKG to check in 600AM, straight to Club desk, checking in and get asked if I would like to up grade to Business class, I say NO, it would not be fair on wife and son, but will if all 3 can go up, naturally. Oh OK, so they give us our Y tickets, and its off to the Club for breakfast, sitting in the club about 15 mins later get paged. CSA -"Due to overbooked flight we have upgraded the 3 of you to Business". Well wasn't that good. Hell yeah. Nice flight to Heathrow.
3 happy campers.
1 hr out of Heathrow and captain comes on "There has been an accident and ATC has asked them to slow down and get in the line to see if we can land, may have to divert" Anyway around and around London we go then finally get allowed to land. For those seasoned travellers on the board you know what Heathrow is like on a normal day. Well try and imagine now with all BA domestic short/medium haul flights cancelled or delayed, a number of International flights cancelled, all of them delayed, and no transfers occuring (everyone must collect bags). Not a pretty sight. And QF just dumping those 170 odd passengers on the flight who are marked for transfers (Manager of ground ops comes on plane advising passengers transferring to Europe to get Eurostar !!!!).
Now we were supposed to transfer to a BA flight to Aberdeen Scotland. We go from one desk to another only to be told different things at each one, backwards and forwards, total confusion all over the airport in every terminal. We stand in a line for 4+ hours after being told to wait to see what bus :evil: they are going to put us on (@12-14 hour ride). Finally they tell us we have a flight, lets go, check bags back in and wait for 20 minutes on tarmac bus, then a further 30 minutes on the plane, and then we are off. Hooray. 1.5 hours later we are in Aberdeen. Go to collect bags, "Are you off BA 1316 ?" - "Yes" - "Sorry no bags were loaded for that flight, go to the counter and provide your deatils etc". Wife not happy!
Anyway next day now, and we were told to ring their baggage tracking mob if we hadn't heard from anyone prior to lunch. Rings up to be told "we see 2 of your 3 bags on the system, not sure about the 3rd one !!! The 2 should be there this evening! The 3rd one might be too"
So 3 smelly Aussies in my sisters house awaiting bags !
All this in the first 3 days of a 6 week trip !
Arrive at HKG to check in 600AM, straight to Club desk, checking in and get asked if I would like to up grade to Business class, I say NO, it would not be fair on wife and son, but will if all 3 can go up, naturally. Oh OK, so they give us our Y tickets, and its off to the Club for breakfast, sitting in the club about 15 mins later get paged. CSA -"Due to overbooked flight we have upgraded the 3 of you to Business". Well wasn't that good. Hell yeah. Nice flight to Heathrow.



1 hr out of Heathrow and captain comes on "There has been an accident and ATC has asked them to slow down and get in the line to see if we can land, may have to divert" Anyway around and around London we go then finally get allowed to land. For those seasoned travellers on the board you know what Heathrow is like on a normal day. Well try and imagine now with all BA domestic short/medium haul flights cancelled or delayed, a number of International flights cancelled, all of them delayed, and no transfers occuring (everyone must collect bags). Not a pretty sight. And QF just dumping those 170 odd passengers on the flight who are marked for transfers (Manager of ground ops comes on plane advising passengers transferring to Europe to get Eurostar !!!!).
Now we were supposed to transfer to a BA flight to Aberdeen Scotland. We go from one desk to another only to be told different things at each one, backwards and forwards, total confusion all over the airport in every terminal. We stand in a line for 4+ hours after being told to wait to see what bus :evil: they are going to put us on (@12-14 hour ride). Finally they tell us we have a flight, lets go, check bags back in and wait for 20 minutes on tarmac bus, then a further 30 minutes on the plane, and then we are off. Hooray. 1.5 hours later we are in Aberdeen. Go to collect bags, "Are you off BA 1316 ?" - "Yes" - "Sorry no bags were loaded for that flight, go to the counter and provide your deatils etc". Wife not happy!
Anyway next day now, and we were told to ring their baggage tracking mob if we hadn't heard from anyone prior to lunch. Rings up to be told "we see 2 of your 3 bags on the system, not sure about the 3rd one !!! The 2 should be there this evening! The 3rd one might be too"
So 3 smelly Aussies in my sisters house awaiting bags !
All this in the first 3 days of a 6 week trip !