Hi All,
I am not sure if there is another thread for this, so I apologise if there is.
I have a question regarding the status match the Virgin offered last year. I took up this offer and they matched my WP status. I flew with them only a couple of times (mainly to use the free upgrades) and found that they had greatly improved from the "old" Virgin, however, I remained loyal to Qantas and found it very hard to break from them and have retained my status again.
The more i fly with Qantas however, the more I am becoming less happy with the way that I am treated as a supposed "loyal frequent flyer" and the service that they offer. I got back from LHR yesterday, and that flight was the final nail for me, and I honestly think I am ready to change, however, I dont want to do this if Virgin ends up being the same as Qantas. I have noticed a massive downturn with Qantas in the last month, prior to that, I honestly thought they were improving. To make the point more, I left feedback online for Qantas and the auto response said "we currently have a large number of items to respond too" (or something to the effect.
My question is, did anyone else take up the status match and move all their business to Virgin? If so, are you happy that you have and do you find that they appreciate your business more than what Qantas appear too, or have both airlines become complacent with their higher tier frequent flyers.
Thanks in advance for your advice, as I really dont know what to do.
I am not sure if there is another thread for this, so I apologise if there is.
I have a question regarding the status match the Virgin offered last year. I took up this offer and they matched my WP status. I flew with them only a couple of times (mainly to use the free upgrades) and found that they had greatly improved from the "old" Virgin, however, I remained loyal to Qantas and found it very hard to break from them and have retained my status again.
The more i fly with Qantas however, the more I am becoming less happy with the way that I am treated as a supposed "loyal frequent flyer" and the service that they offer. I got back from LHR yesterday, and that flight was the final nail for me, and I honestly think I am ready to change, however, I dont want to do this if Virgin ends up being the same as Qantas. I have noticed a massive downturn with Qantas in the last month, prior to that, I honestly thought they were improving. To make the point more, I left feedback online for Qantas and the auto response said "we currently have a large number of items to respond too" (or something to the effect.
My question is, did anyone else take up the status match and move all their business to Virgin? If so, are you happy that you have and do you find that they appreciate your business more than what Qantas appear too, or have both airlines become complacent with their higher tier frequent flyers.
Thanks in advance for your advice, as I really dont know what to do.