Test email from the IT kids at QANTAS

[deejo77]

Anyone else?

 

[RooFlyer]

Yes

 

[zig]

Received an email, but not the same as yours. Mine was titled 'test' and looked very dodgy from Qantas loyalty, not Qantas hotels. Deleted immediately.

 

[VPS]

Yep - same

 

[33kft]

Mine got auto spam filtered by Gmail. Didn't even know I got it until I checked.

 

[Rugby]

Ditto

 

[33kft]

And the lesson for today is, if you are even possibly going to accidentally send a test mail to the live customer database, it would be a good policy to remove your signature from the bottom of the email, to at least remove some doubt as to who stuffed up.

 

[Denali]

Oh, man. His phone number and email address. Someone needs to sign him up for free spam.

 

[Jean Prouvaire]

Yes. Thought I got onto a list because I made a Qantas Hotels booking recently. Did check out the guy's company and was amused by the self-consciously "kewl" image the agency is trying to project:

Mapp Cloud is a badass digital marketing platform for companies that don’t want to follow the flock.

We bring back the fun to digital marketing, while pushing marketers to crush it at their job. Mapp is a rad digital marketing platform for companies that don’t want to follow the other marketing sheep.
​

 

[AustraliaPoochie]

I opened it on smartphone...
from Mapp
Title Test 08:58
Should I throw my phone away?
Surely that was a scam.
Anyone had it.
It had the Qantas logo.

 

[AustraliaPoochie]

So does this mean QF hotels (Hooroo) been hacked?
And yes I have been working and just saw email.
Didn't see this thread.

 

[33kft]

So does this mean QF hotels (Hooroo) been hacked?

No, but it does mean a certain social media marketing company is going to have a bad day (and some grovelling to do to their customer).

 

[mannej]

Being discussed here

 

[AIRwin]

Senior Manager not work experience kid:
https://www.linkedin.com/in/daniel-page-002908a4?originalSubdomain=for

 

[RooFlyer]

Isn't this a phished / spoofed ( or whatever the term is) email designed to have the reaction it's getting?

Or am I paying too much credit to someone?

 

[JohnK]

Email from Qantas hotels but Qantas loyalty email address.

I had made several changes to hotel bookings the past few days so thought they were sending me a link/update.

 

[33kft]

Isn't this a phished / spoofed ( or whatever the term is) email designed to have the reaction it's getting?

Nope, the email passes multiple authentication mechanisms including DKIM, SPF and DMARC:

dkim=pass [email protected]
spf=pass (domain of bounce.loyalty.qantas.com designates xx.xx.xx.xx as permitted sender)
dmarc=pass

It was simply Qantas's marketing firm sending out an email they shouldn't have to the live customer list.

 

[33kft]

Further to that, some PR fluff which lists Qantas as a customer of Mapp, so it's pretty much a wrap that this is not impersonation and merely a technical stuff up:

Mapp Becomes A Digital Marketing Platform For Marketing Rebels

 

[jfl]

just got another with the text:

"Here is the message I sent this morning"

 

[Captain Halliday]

Senior Manager not work experience kid:
https://www.linkedin.com/in/daniel-page-002908a4?originalSubdomain=for

I see part of his profile says he’s responsible for:
Coordinating the customer facing technical issues, managing high-impact technical issues for our customers and providing technical training and expertise for all customer facing teams.

He’s certainly coordinated a customer facing technical issue!