Denali
Senior Member
- Joined
- Sep 17, 2012
- Posts
- 6,079
Either friend or foe, professional or DYKWIAs?
I spent multiple calls and 1+hr on the phone with Air NZ today trying to buy a comfort seat (no J cabin, row of 3, row 9, hubby still trying to deal with this-I blame AFFer for ruining him).
First call to Air NZ and the advise was to just purchase an extra seat in a random name and then select our seats together. Yes, she actually told me to use a made up name to buy a airline ticket.
Me: But if I dont check in then Ms Random Name is a no show and they can sell or allocate the seat and if I check in Ms Random Name to secure my extra seat then departure will be delayed as the boarding pass isnt scanned.
Agent assured me that her advice was correct and it would not cause any issue or delays if people are just out there booking extra seats in random names and boarding flights.
Anyone else have a travel advice WTF moment?
I spent multiple calls and 1+hr on the phone with Air NZ today trying to buy a comfort seat (no J cabin, row of 3, row 9, hubby still trying to deal with this-I blame AFFer for ruining him).
First call to Air NZ and the advise was to just purchase an extra seat in a random name and then select our seats together. Yes, she actually told me to use a made up name to buy a airline ticket.
Me: But if I dont check in then Ms Random Name is a no show and they can sell or allocate the seat and if I check in Ms Random Name to secure my extra seat then departure will be delayed as the boarding pass isnt scanned.
Agent assured me that her advice was correct and it would not cause any issue or delays if people are just out there booking extra seats in random names and boarding flights.
Anyone else have a travel advice WTF moment?
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