SYD all-day check in status?

[RealtimeY]

We were just refused at SYD QF F check in counter for QF11 SYD-LAX departing 17:45

After checking with colleagues, the check-in agent said that all-day check in is not a thing here, and to come back 4 hours before the flight when it gets "opened".

Is this a US-bound flight thing or have the check-in rules changed at SYD? The kiosk also told me that my flight was not available yet for check-in.

 

[vhojm]

We were just refused at SYD QF F check in counter for QF11 SYD-LAX departing 17:45

After checking with colleagues, the check-in agent said that all-day check in is not a thing here, and to come back 4 hours before the flight when it gets "opened".

Is this a US-bound flight thing or have the check-in rules changed at SYD? The kiosk also told me that my flight was not available yet for check-in.

I have had the same at Qantas First in Melbourne when i got there 6 hours early but had no bags to check in. Once they realised that, they were happy to print my boarding pass.

 

[justinbrett]

I have had the same at Qantas First in Melbourne when i got there 6 hours early but had no bags to check in. Once they realised that, they were happy to print my boarding pass.

It hasn’t ever been a thing at MEL.

We were just refused at SYD QF F check in counter for QF11 SYD-LAX departing 17:45

After checking with colleagues, the check-in agent said that all-day check in is not a thing here, and to come back 4 hours before the flight when it gets "opened".

Is this a US-bound flight thing or have the check-in rules changed at SYD? The kiosk also told me that my flight was not available yet for check-in.

Can you check in online?

If she said “not a thing” vs “no longer a thing” I reckon she’s wrong. It’s been a long term “thing” at SYD for over a decade.

The US checks shouldn’t be a deal breaker as they can be done at the gate.

 

[SYD]

“All day” checkin in hasn’t been a thing at SYD post Covid. Last time I tried we were lucky in that the flight just opened while we were there (a bit over 4 hrs before the flight). Don’t recall why we even went that early - recall getting bored at home for a late arvo flight.

The story was they were losing bags - probably exacerbated by the baggage issues all airports / airlines were having (not enough staff).

 

[justinbrett]

“All day” checkin in hasn’t been a thing at SYD post Covid. Last time I tried we were lucky in that the flight just opened while we were there (a bit over 4 hrs before the flight). Don’t recall why we even went that early - recall getting bored at home for a late arvo flight.

The story was they were losing bags - probably exacerbated by the baggage issues all airports / airlines were having (not enough staff).

It seems reports going both ways post Covid and nothing official either way.

So definitely “a thing” but not necessarily universal. I know in the past if you were the first for your flight it required a phone call to someone to open the flight early, could be lost corporate knowledge more than anything else. Strange its a well reported policy in LAX (early not all day but still well in excess of 4 hours).

 

[SYD]

It seems reports going both ways post Covid and nothing official either way.

So definitely “a thing” but not necessarily universal. I know in the past if you were the first for your flight it required a phone call to someone to open the flight early, could be lost corporate knowledge more than anything else. Strange its a well reported policy in LAX (early not all day but still well in excess of 4 hours).

Yes, it probably helps trying at the F checkin (and obviously WP+ status). We were also in J.

Yep, there’s definitely an “early” checkin option at LAX. Used that last year after dropping off a rental car. Extra handy if not flying in from elsewhere.

CGK also has it - ahead of the standard 3 hrs (for pretty much every other airline there). I recall seeing that HKG has restarted downtown checkin? There are probably others.

 

[RealtimeY]

Well we were able to check in at about T-6, so not quite the 4 hours the check-in agent advised but not all-day either.

 

[justinbrett]

Yes, it probably helps trying at the F checkin (and obviously WP+ status). We were also in J.

Yep, there’s definitely an “early” checkin option at LAX. Used that last year after dropping off a rental car. Extra handy if not flying in from elsewhere.

CGK also has it - ahead of the standard 3 hrs (for pretty much every other airline there). I recall seeing that HKG has restarted downtown checkin? There are probably others.

The bags excuse is weak, I think they're recycling excuses from 2022.

Doesn't make sense when somebody flies down from BNE in the morning that's been tagged on the same flight. The bags go to the same place. They should be less likely to go missing if they originate from T1.

I think it's just a technical thing of nobody opening the flight on the system.

Well we were able to check in at about T-6, so not quite the 4 hours the check-in agent advised but not all-day either.

Exactly. It's not a hard and fast time period, just when they get around to it