I recently got approved for the Citi Premier card which got sent to my mates house in US. Whilst adding the card into Apple Wallet, I was asked to call Citi to verify myself. Which went to the Fraud team. She asked me whether I have a home phone (which I dont). Then she asked me one of the strangest question that she wants to speak to my employer, I said this is a personal card why do you need to speak to my employer. She said, that a letter will be sent to me. I am intrigued what will be in the letter asking me to provide. Some have received a code in the letter to authenticate
PS: This drama happened with my Citi Checking account a year ago, I had to provide the code, proof of my SSN, and a 3 way call wiith Amex/HSBC. Not sure what triggered it.
Any experience of this kind with Citi will be helpful