SQ Tips, Trips and Tales

Cruiser Elite · Mar 10, 2015

Thanks for that

Denali · Mar 12, 2015

Ive been pricing up some PE flights for late this year and was a bit disappointed by the price, considering the product is unseen and J was approx. $1300 more than PE.

I put a value on my comfort and happy to budget a bit more for J but plan on sneaking back to check out PE.

ninja-tim · Mar 12, 2015

LadyC said:
Just had a great experience with Angie from SQ customer centre I thought worth sharing. I needed to book an infant seat for our son for our F flights next month MEL-HKG and NRT-MEL. We had booked our tickets as one-way for both. The quote for the infant seat for both was an eye watering $1900 SGD. After wincing, I coughed up the credit card details and reasoned that our tickets were pretty cheap so I shouldn't complain too much. A few hours later, I received a call from Angie, saying she thought the infant seat was very expensive and had done some research and could change it so that the price was $660 SGD and was I okay with that change? Hell yeah! New ticket issued and now more spending money for the trip! Excellent work Angie!!!

What is an infant seat in F? is that the bassinet? or an actual F seat that adults use?

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LadyC · Mar 12, 2015

The bassinet, not a separate seat. He is usually on my lap as he hates the bassinet.

ninja-tim · Mar 12, 2015

Ah ok. What's the age limit for bassinets before you have to purchase a full seat?

Eggsbenedict · Mar 12, 2015

ninja-tim said:
Ah ok. What's the age limit for bassinets before you have to purchase a full seat?

Age is 2. But most babies are not fitting in it up to that long. Either way it's considered a infant in lap, if you get a bassinet its a bonus.

Plutonus · Mar 16, 2015

Managed to get on new F from SYD in May, will have to report back.

Cruiser Elite · Mar 16, 2015

Might be on new F Mar 31 - still trying to decide - dep SIN 21:15 so will be mostly sleep - damn shame on timing.

LadyC · Mar 17, 2015

New F is the 777-300ER? But not all? How can you tell which ones?

Cruiser Elite · Mar 17, 2015

LadyC said:
New F is the 777-300ER? But not all? How can you tell which ones?

227 / 228 77WN (New fit out) - 237 / 238 77W (Std F - older fit out) as it stands at moment - well I think this is current situation.

I spoke to KF yesterday - tried to talk to Angie but they could not locate her without an ext number - I think up to 50 staff manning phones in KF call ctr both day and night shifts - anyways rep I spoke to did clarify that on Mar 31 227 scheduled 77WN - not sure if 77WN in service on SIN-MEL route - was originally slated for latish March but don't actually know the date.

LadyC · Mar 17, 2015

Thanks! Flying out on 238 and back on 227 next month so will be able to confirm.

Cruiser Elite · Mar 17, 2015

I should be able to confirm on Mar 31 for you - thinking that is how I'll proceed - much to disgust of infinity.

Danger UXB · Mar 17, 2015

New 77WN plane 9V-SNA landed in SIN late last week. It is the plane that frees up one of the others to take on the MEL route. Usually a few days of testing where it is subbed in as a late equipment change, usually the shorter routes, before it enters full service. 31 Mar looking good CE

diningdecadence · Mar 17, 2015

yep there was a separate thread about which rego's had new F. SW and then a letter towards the end of the alphabet from memory.

got one on the recent short haul SIN-HKG. *insert shameless plug for blog below*

Danger UXB · Mar 17, 2015

diningdecadence said:
yep there was a separate thread about which rego's had new F. SW and then a letter towards the end of the alphabet from memory.

got one on the recent short haul SIN-HKG. *insert shameless plug for blog below*

Yep last delivery was 9V-SWZ so the new ones are now 9V-SN....A being the first

MrForgetful · Mar 17, 2015

diningdecadence said:
*insert shameless plug for blog below*

Did you happen to get a seat at The Fat Duck? brb reading all your blog

Cruiser Elite · Mar 17, 2015

FWIW last 2 days I have been in contact with KF office in SIN and both days tried to get onto LadyC's Angie but no luck - I did get an Ext No for an Angela who I will try to contact with at some point in time. Spoke to Roy today who was very good - I'll give him a few more 'laps of the paddock' before elevating him to 'Contact Legend' status.

LadyC · Mar 17, 2015

Cruiser Elite said:
FWIW last 2 days I have been in contact with KF office in SIN and both days tried to get onto LadyC's Angie but no luck - I did get an Ext No for an Angela who I will try to contact with at some point in time. Spoke to Roy today who was very good - I'll give him a few more 'laps of the paddock' before elevating him to 'Contact Legend' status.

I can PM you the number she called me on? I am sure she said her name was Angie.

Cruiser Elite · Mar 17, 2015

LadyC said:
I can PM you the number she called me on? I am sure she said her name was Angie.

Please do but it will probably be +65 6789 8188?

LadyC · Mar 17, 2015

Cruiser Elite said:
Please do but it will probably be +65 6789 8188?

Yes, that was it. Switchboard number I guess?

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