Cruiser Elite
Enthusiast
- Joined
- Oct 31, 2010
- Posts
- 14,621
I appreciate your opinion MEL but I won’t be debating with you
At some point you cannot escape the fact that SQ are Singaporean through and through. Following rules to the exact letter and saying "Cannot lah" to anything else is modus operandi, especially amongst middle management level. Not everyone is like that, but people who would have the willingness and lateral thinking to see your problems as a problem, and much less solve it are probably in a higher pay grade.
To be fair though (and my occasional frustration with local colleagues here might be coloring my views in previous paragaph) I am not sure if this scenario happened on QF or QR or EK that the outcome would be any different, such is the tight leash that customer service roles are kept on across the industry.
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