SQ offering status without flying

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Struggling to use your Frequent Flyer Points?

Frequent Flyer Concierge takes the hard work out of finding award availability and redeeming your frequent flyer or credit card points for flights.

Using their expert knowledge and specialised tools, the Frequent Flyer Concierge team at Frequent Flyer Concierge will help you book a great trip that maximises the value for your points.

I also have expiry showing 31 Jan 2023. I will also reach out to them.
To whom did you message? Can you provide link please?
If it is January 2023 then the status will be extended for a year until January 2024. The current cut off for extending status is for 28 February 2023 - undercurrent rules, status that expires after that date will not be renewed.
 
The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.

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