- Jun 27, 2007
Christmas has arrived early for hundreds of travellers after Singapore Airlines business-class tickets were mistakenly sold for flights to destinations in Europe for as much as half their actual price.
The mistake has led to a dispute between the airline and travel agents around the country over who should foot the bill for the error.
The airline was finally alerted to the error by Flight Centre.
However, Singapore Airlines has since told travel agents who sold the cheap tickets that they will have to seek the difference between the actual price and what they should have sold for from their customers, or foot the bill themselves.
A spokesman for Flight Centre said it became aware of the issue on Saturday and notified Singapore Airlines of the problem, which appeared to have been fixed on Monday.
It will be interesting to see how this is resolved and how aggressive SQ and the TAs are regarding resolution.
Wonder if there will be cancellation fees involved?