SQ can’t change return flights after upgrading first leg….

[Stuser]

I’ve just flown SQ to Bangkok, and upgraded the Syd to Sin to Premium Economy.

I thought about changing the dates of my return journey today, and when I looked at the flight in the Singapore Airlines app, it told me my flights are not changeable because I already upgraded “at a discount” price bla bla.

Now I don’t recall agreeing to that (sure maybe it’s in some obscure terms and conditions), but seems illogical to me. First flights are done . Why should this impact on my return?
Also the upgrade fee was hardly highly discounted, but , just seems like anti customer service to say all this.

Anyone had experience with this, and with potential solutions?

 

[albatross710]

Try calling. Maybe there is a website limitation or some complication to your ticket which a real person can work out.