Solar Panel, Power & Battery Discussion

[daft009]

oh and their support is shocking!
hope you dont have issues

 

[Jacques Vert]

Hi JV

Are you still happy with Amber?

Do you have solar and a battery?

Yes I am happy with amber.

It takes a few months for the algorithms to get to know your usage patterns. We have a BnB within our property so usage varies greatly depending on whether we have guests or not.

Initially I used to override the algorithms when I thought I knew better but now I just let it do its thing. It's not perfect but I'm now running a surplus as the days get longer so no complaints from me.

Yes I have 8kW of panels, a 5kW inverter and 16kWh battery. Amber sells my stored power each evening when prices are high and buys back what I need when prices are low (around 0330-0500) each morning. Then charges my battery from solar during the day. Rinse & repeat.

Seems to be working for me. Looking forward to the next price spike.

 

[Jacques Vert]

oh and their support is shocking!
hope you dont have issues

When I've had issues I contact my installer who then contacts amber. So far things have been sorted pretty quickly.

 

[daft009]

When I've had issues I contact my installer who then contacts amber. So far things have been sorted pretty quickly.

2wks still waiting for a support ticket to be answered.

just get an automated email "we are very busy due to the federal rebate blah blah"