Hi All - Qantas Plat/Life Gold here recently branching out into the SQ world.
I have a commercial ticket - MEL-SIN-AMS then return next month.
Mel to AMS is in Premium (T) and Return in Business (D).
I waitlisted for a KrisFlyer miles (standard) upgrade MEL-SIN-AMS.
MEL-SIN came through with an SMS fairly quickly.
SIN-AMS remains "waitlisted".
Does anyone know the priority of these waitlists clearing?
How are KF miles upgrades processed compared to actual redemption/award waitlists?
I can see that there would be 4 categories of awards:
Standard Redemption J Award
Saver Redemption J Award
Standard Upgrade award from Premium to J
Saver Upgrade award from Premium to J
I can see from the waitlist that a premium economy to business KF miles upgrade goes
into D class.
However, the call centre staff do not seem to know or understand how the upgrade system works - they seem to be more familiar with being pestered about when will my redemption award waitlist clear but rather less knowledgeable about upgrades.
Any thoughts, comments etc are welcome.
I have a commercial ticket - MEL-SIN-AMS then return next month.
Mel to AMS is in Premium (T) and Return in Business (D).
I waitlisted for a KrisFlyer miles (standard) upgrade MEL-SIN-AMS.
MEL-SIN came through with an SMS fairly quickly.
SIN-AMS remains "waitlisted".
Does anyone know the priority of these waitlists clearing?
How are KF miles upgrades processed compared to actual redemption/award waitlists?
I can see that there would be 4 categories of awards:
Standard Redemption J Award
Saver Redemption J Award
Standard Upgrade award from Premium to J
Saver Upgrade award from Premium to J
I can see from the waitlist that a premium economy to business KF miles upgrade goes
into D class.
However, the call centre staff do not seem to know or understand how the upgrade system works - they seem to be more familiar with being pestered about when will my redemption award waitlist clear but rather less knowledgeable about upgrades.
Any thoughts, comments etc are welcome.
