Service Announcement - Malaysia Airlines

[yogi]

Just received...

Effective 2 April 2012, Malaysia Airlines will no longer be an airline partner in the Velocity Frequent Flyer program. The final day members will be eligible to earn Points and Status Credits for travel on Malaysia Airlines flights is 1 April 2012. The final day to redeem Points with Malaysia Airlines is 1 April 2012. These tickets are valid for up to 12 months from date of issue and are non-changeable and non-refundable. Claims for Retrospective Points for travel up to and including 1 April 2012 on Malaysia Airlines will be accepted until 30 September 2012.

[h=3]Malaysia Airlines Frequently Asked Questions[/h]http://www.velocityrewards.com.au/content/Info/mh-faq/index.htm

When will the Malaysia Airlines partnership cease?
Velocity Frequent Flyer’s partnership with Malaysia Airlines will cease from 2 April 2012. Members can earn Points and Status Credits on eligible flights up to and including 1 April 2012.
I have a booking to travel on Malaysia Airlines. How does this affect me?
If you made your booking for travel prior to 2 April 2012, you will still earn Points and Status Credits on eligible flights.
Can I still redeem my Velocity Frequent Flyer Points for a Malaysia Airlines flight?
Yes. Velocity Frequent Flyer members can redeem their Points for travel on Malaysia Airlines up to and including 1 April 2012. Reward bookings are valid for one year from date of ticket issue and are not changeable or refundable.
I have a Reward booking for travel on Malaysia Airlines on or after 2 April 2012. How does this affect me?
Your booking is still valid and you will be able to travel as booked. Note that Reward seats will not be available from 2 April 2012 so you will not be able to change your booking.
I have an Any Seat booking for travel on Malaysia Airlines for travel on or after 2 April 2012. How does this affect me?
Your booking is still valid for travel. Note that as Malaysia Airlines will not be a partner airline from 2 April 2012, you will not be able to change your Any Seat booking.
Is there any way I can use my Velocity Frequent Flyer Points for travel on Malaysia Airlines?
Yes. You can continue to book Malaysia Airlines by using our Any Seat, Any Airline product.
Will I still earn Points for my travel on Malaysia Airlines when I’ve used money to purchase?
As long as travel is before 2 April 2012, you will earn Velocity Frequent Flyer Points and Status Credits on eligible flights. Travel on any Malaysia Airlines flights on or after 2 April 2012, will not earn Points or Status Credits.
Can I submit a retrospective claim for travel prior to 2 April 2012?
Yes. As per our current terms and conditions, all retrospective claims must be received within six months of date of travel (no later than 30 September 2012).

 

[Moopere]

Would this be part of the long awaited entry of MH to OneWorld coming do you think?

 

[shane2603]

I hope that QF picks up the slack from 1st April! I am travelling on MH on the 31st and credit to Velocity, the trip home in Mid April will now need to be looked at

 

[pauly7]

Wow looks like Virgin didn't get much notice!

 

[markis10]

Probably a month??

 

[Fruitcake]

MH's entry into oneworld has been underway for a long period of time, and Virgin has been pursuing the alliance with SQ for over a year. I doubt the end of the MH tie-in a few months after the SQ alliance started and a few months before MH enters oneworld is of particular surprise to Velocity. I'd even go as far to speculate that dropping MH from Velocity was a condition of SQ coming onboard?

 

[elbarto]

MH's entry into oneworld has been underway for a long period of time, and Virgin has been pursuing the alliance with SQ for over a year. I doubt the end of the MH tie-in a few months after the SQ alliance started and a few months before MH enters oneworld is of particular surprise to Velocity. I'd even go as far to speculate that dropping MH from Velocity was a condition of SQ coming onboard?

Probably, but the would have also had negotiate an end to the existing agreement with MH


Sent from an Apple iPad wireless device

 

[Timba-Jet]

Wow looks like Virgin didn't get much notice!

Indeed not much notice. A bit tough for customer who may have chosen MH over another airline (say TG) based on ability to earn Velocity FF points.

In hindsight VA prob should seem this coming and planned their own withdrawal months ago with SQ coming on board.

On the positives hope QF and MH come to an agreement soon.

 

[oz_mark]

In hindsight VA prob should seem this coming and planned their own withdrawal months ago with SQ coming on board.

VA had been plotting a withdrawal. From July last year:

Virgin Australia will seek to end its relationship with Malaysia Airlines (MAS) as it pursues a partnership with aviation powerhouse Singapore Airlines (SIA).

...

"Therefore there is no prospect of a broader relationship with Malaysia Airlines," the application said.

"As a result of both the proposed alliance and Malaysia Airlines' decision to join oneworld, both parties will discuss termination of their existing relationship."



Read more: Virgin Australia ends Malaysia Airlines relationship for Singapore​

​

 

[vik]

well this is annoying. the folks are traveling syd-del-syd on MH just after the 1st and returning late april. points and SC were to be family pooled on Velocity to my brother and moi
any clever ideas what to do with points now??

 

[haydensydney]

From memory, trying to book reward flights on MH through Velocity was a drama in itself e.g. 1) you had to ring up to find availability and 2) the prices were so astronomically expensive that it was just not worthwhile.

I'm not lamenting this loss

 

[Moopere]

well this is annoying. the folks are traveling syd-del-syd on MH just after the 1st and returning late april. points and SC were to be family pooled on Velocity to my brother and moi
any clever ideas what to do with points now??

I almost booked MH to BKK ... although I knew things were rumbling slowly in the background one gets lulled into a false sense of security because all these types of things take soooo long.

Anyway, if I had booked and got disappointed by no VFF points I'd probably just warehouse the points in Enrich for a little while ... they are surely going to join OW in the next couple of months (surely?)

 

[rsellens]

... they are surely going to join OW in the next couple of months (surely?)

Late this year as announced by OW in June last year. News - oneworld