Reservation made using standard credit - flight cancelled by Virgin

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kamil.t

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Oct 23, 2020
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Hi. I made my first reservation at the end of January 2020. Then my flights were cancelled (due to COVID) and I got Standard Credits which I used after April 21 to make another booking (May 2020) . Then one flight for that booking was cancelled. Please note that the second cancellation wasn't due to Covid. There are still other flights at different times (6h difference). I would like if there is possibilty to get a refund in this case? Maybe someone has the similiar situation. Thanks for help in advance.
 
Hi. I made my first reservation at the end of January 2020. Then my flights were cancelled (due to COVID) and I got Standard Credits which I used after April 21 to make another booking (May 2020) . Then one flight for that booking was cancelled. Please note that the second cancellation wasn't due to Covid. There are still other flights at different times (6h difference). I would like if there is possibilty to get a refund in this case? Maybe someone has the similiar situation. Thanks for help in advance.
No refund as your initial purchase was pre-administration.
You would receive a future flight credit.
 
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