Notyourbag
Active Member
- Joined
- Dec 10, 2015
- Posts
- 527
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Hi All. Keen to get advice on anyone who's successfully been able to access a transaction refund on a closed AMEX.
I purchased tickets via StubHub in 2019 to see Queen in London. The pandemic hit, the concert got shifted to 2020, then 2021 and then 2022. Around mid 2020 I had closed down my AMEX. Stubhub have now refunded the money to the old Amex. Is it just a matter of providing my name and hoping they can find me and ID me? The card has been cut up and long gone so I don't have the full numbers (just the last 4 digits).
I purchased tickets via StubHub in 2019 to see Queen in London. The pandemic hit, the concert got shifted to 2020, then 2021 and then 2022. Around mid 2020 I had closed down my AMEX. Stubhub have now refunded the money to the old Amex. Is it just a matter of providing my name and hoping they can find me and ID me? The card has been cut up and long gone so I don't have the full numbers (just the last 4 digits).