Reduction in Amex lounge benefits

[Daver6]

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TLDR: We (Amex) told you in fine print we can change stuff as we like without compensation.

Centurion Lounge: "Hours may vary by location and are subject to change. Amenities vary among The Centurion Lounge locations and are subject to change. Card Members will not be compensated for changes in locations, rates or policies."

Similar flexibility clauses (for Amex) included for the partner lounges.

I'm not disputing that fine print exists. I am questioning the legality of it though.

 

[Haplo]

The PP change is definitely a cost saving measure by Amex, so now we cant fit a family of 3 using PP so I am fairly annoyed at this.

Sydney and Hong Kong is not much of an issue due to Cent lounge, my only option would be plaza premium going forward.

 

[Doctore1003]

The PP change is definitely a cost saving measure by Amex, so now we cant fit a family of 3 using PP so I am fairly annoyed at this.

Sydney and Hong Kong is not much of an issue due to Cent lounge, my only option would be plaza premium going forward.

Or just pay for 1 person? It’s not a huge amount.

 

[HMcM]

Or just pay for 1 person? It’s not a huge amount.

When you're already paying $1,450 / year for the card and the benefits are quickly falling away, you shouldn't have to be paying for 1 person to get into the lounge.

 

[Doctore1003]

When you're already paying $1,450 / year for the card and the benefits are quickly falling away, you shouldn't have to be paying for 1 person to get into the lounge.

The benefits still far, far outweigh the fees, but I get it, losing a perk you've relied on sucks. I was just pointing out that Plaza Premium isn't your only option, as you said, if you're willing to pay for one person.

 

[Jimbo98]

Regarding the plaza premium lounges looks like 4 people can still enter (primary plus guest, supp plus guest). Is that just for lounges operated by plaza premium or all lounges on their website (e.g. Guangzhou China southern lounge or shenzhen north railway station lounge)

 

[HMcM]

The benefits still far, far outweigh the fees, but I get it, losing a perk you've relied on sucks. I was just pointing out that Plaza Premium isn't your only option, as you said, if you're willing to pay for one person.

Do they? Since last year we've lost the Amazon credit ($84), we're about to lost the dining credits ($400), we've lost the second Priority Pass membership (Conservatively a few hundred dollars worth). ALL Accor+ is okay ($349) if you mainly stay at Accor hotels, but if you're going outside of Asia Pacific it's worthless.

So not too long ago the $1,450 (AF) - $450 (Travel Credit) - $400 (Dining Credits) - $84 (Amazon) would get you down to a $516 fee after the credits you get, that's relatively easy to get value out of.

When you look at the credits the US Plat gets vs not the next to no credits on the Aussie card, it's not clear that there is net value for most people.

 

[Beer_budget]

Do they? Since last year we've lost the Amazon credit ($84), we're about to lost the dining credits ($400), we've lost the second Priority Pass membership (Conservatively a few hundred dollars worth). ALL Accor+ is okay ($349) if you mainly stay at Accor hotels, but if you're going outside of Asia Pacific it's worthless.

So not too long ago the $1,450 (AF) - $450 (Travel Credit) - $400 (Dining Credits) - $84 (Amazon) would get you down to a $516 fee after the credits you get, that's relatively easy to get value out of.

When you look at the credits the US Plat gets vs not the next to no credits on the Aussie card, it's not clear that there is net value for most people.

ALL Explorer has now been aligned with the global program, so that's probably better value than last year. We've never struggled to get our money's worth out of the free night (and tended to do them as part of a two night stay, so the changes to the free night work out even better for our case).

 

[HMcM]

ALL Explorer has now been aligned with the global program, so that's probably better value than last year. We've never struggled to get our money's worth out of the free night (and tended to do them as part of a two night stay, so the changes to the free night work out even better for our case).

When did that happen? When I look at the ALL Accor+ Website it still says :

2 Stay Plus FREE Nights every year across Asia Pacific*
30% off dining and 15% off drinks across Asia Pacific

Only one it says is worldwide is:

15% off on your stays at Accor hotels worldwide