Redemption on Hong Kong Airlines

[Ansett Nostalgic]

This has been restored with Velocity Points but only available over the phone. Two questions:

1. What is the best way to search for availability?

2. Is it possible to redeem all HX routes, or only between Australia and HK? e.g. HX have some flights from HKG to Japan, can I redeem those?

 

[AIRwin]

2. Is it possible to redeem all HX routes, or only between Australia and HK? e.g. HX have some flights from HKG to Japan, can I redeem those?

Velocity members can redeem Points for flights across the Hong Kong Airlines network:

Hong Kong Airlines

Earn Points with Hong Kong Airlines when you travel in an eligible fare class with a HX flight number and operated by Hong Kong Airlines or Virgin Australia. You can also earn Status Credits and redeem Reward Seat. Learn more now.

www.velocityfrequentflyer.com

 

[Ansett Nostalgic]

Velocity members can redeem Points for flights across the Hong Kong Airlines network:

Hong Kong Airlines

Earn Points with Hong Kong Airlines when you travel in an eligible fare class with a HX flight number and operated by Hong Kong Airlines or Virgin Australia. You can also earn Status Credits and redeem Reward Seat. Learn more now.

www.velocityfrequentflyer.com

Thanks for confirming. But how to search for availability?

 

[Hadun]

Thanks for confirming. But how to search for availability?

Did you end up finding anything? Just had a quick look on the website and couldn't see anything for either last minute or a year out. Does that mean you have to call up to check available dates as well as to make a booking? Hope they're not also clicking and scrolling day-by-day in that case lol.

 

[AIRwin]

Thanks for confirming. But how to search for availability?

"Reward Seats on Hong Kong Airlines must be booked through our Membership Contact Centre."

 

[prelude]

Very weird situation, I called yesterday just to check availability on HX, they had availability across the three days I was looking at, I called again this afternoon to book, they said they had availability but were unable to confirm the tickets and to try call again later. I called this evening and they said that there was no availability across all three days.

The contact centre suggested that all the award seats have been snapped up, but looking at the EF seat maps, there has been no changes in J cabin at all. I'm wondering if the loads on these flights are poor and they're considering some changes... They're already planning to cut back to 4/week in late October.