Rebooking Y award flights - any fee payable?

[hedge]

I have booked PER-HKG return in Y using some miles. Unfortunately these dates (in 10 days) no longer suit. Is there any fee to change the dates of the booking?

It doesn't say there is any fee in the krisflyer booklet and when I go to change the flights online, it asks me to contact the booking centre? (which I would rather not do since that will cost me points, and they are closed today also).

Any help would be greatly appreciated.

 

[albatross710]

I have booked PER-HKG return in Y using some miles. Unfortunately these dates (in 10 days) no longer suit. Is there any fee to change the dates of the booking?

It doesn't say there is any fee in the krisflyer booklet and when I go to change the flights online, it asks me to contact the booking centre? (which I would rather not do since that will cost me points, and they are closed today also).

Any help would be greatly appreciated.

My understanding is that there is no fee for 'changing' a redemption, as a redemption cannot be changed. The 'fee' is the cancellation charge and then you need to rebook the new itinerary.

However looking through the KF T& Cs I notice

11. An award ticket may be reissued, but only for travel by the same person and provided no part of the award ticket has been utilised. Additional KrisFlyer miles may be applicable. If the new journey requires fewer KrisFlyer miles, the excess cannot be refunded. The award ticket at the point of reissue must still be valid. There will be a reissue fee for each ticket. The reissued ticket must have the same expiry date as the original ticket and it must be for the same airline. However, if the date of the first flight on the reissued ticket is earlier than that of the original ticket, then the expiry date of the reissued ticket will be readjusted to the earlier date accordingly.

I notice that on the Krisflyer Service Fees page. There are some different levels of charges depending on the type of change and redemption type.


If cancel and reissue, you also have to factor in a couple of weeks delay for the miles to be redeposited into your KF account.

Alby