Layslow
Junior Member
- Joined
- Feb 28, 2023
- Posts
- 18
Just wanted to provide a trip report from QF94/LAX to Melbourne 07/11 - A380 Business.
The scheduled departure of 10.30pm gradually was pushed out to 1.30am, which was a pain, but nothing you could do about it. Spent the time initially at the AA Flagship First Lounge, that (if you want to avoid the Aussie throng) is a peaceful respite with a great buffet (and a self-service bar to boot).
Upon boarding at 12.45am, a glass of champers was provided along with a photo copy of a thredbare menu (attached). If you notice there is no steak sandwich, replaced by a 'cheese and mushroom' toastie. Yes seriously. I don't know where all the money to improve 'the passenger experience' has been spent - because on this route, there is no evidence of it. Had the rigatoni, whose serving size was straight from the children's menu - tiny. The entire dinner/supper service was deliverd on one-tray complete with Neil Perry's famous Grass Clippings + some bread (only plain, no garlic). No entree was provided and when asked what was for dessert - the flight attendant simply replied there was only 'plain' icecream left. So I passed and asked for another glass of wine, which never arrived and so eventually went to sleep.
Woke up with 5 hours to go and thought I would go grab a snack from the front galley/lounge and found 4 apples and absolutely nothing else (see attached pic). Went back to one of the flight crew - asked for a coffee, which whilst they were not thrilled about, they delivered. Tip for the breakfast - order the BLT - it is the pick of the bunch. Everything else is either cold or barely reheated.
During the flight there were no hot towels (singapore economy 1, Qantas Business 0) and no snack cart (Singapore economy 1, Qantas Business 0). Even the bedding was a let down. In the old days (yes a while back) those beautiful lambs wool bed bases were the best for sleeping on. In their place, is some weird thin base that does nothing to improve the cushion of the seat/bed.
I don't get Qantas' strategy for the premium cabins flying international. All the investment that is going into upgrading the A380s and introducing a new fleet is always going to be let down by a soft product woefully lacking.
Tip for flying this route - stock up before the flight - grab a sub for the carry-on and come prepared to look after yourself. The flight crew didn't want to be there and (by the end of it) neither did I. 4/10
The scheduled departure of 10.30pm gradually was pushed out to 1.30am, which was a pain, but nothing you could do about it. Spent the time initially at the AA Flagship First Lounge, that (if you want to avoid the Aussie throng) is a peaceful respite with a great buffet (and a self-service bar to boot).
Upon boarding at 12.45am, a glass of champers was provided along with a photo copy of a thredbare menu (attached). If you notice there is no steak sandwich, replaced by a 'cheese and mushroom' toastie. Yes seriously. I don't know where all the money to improve 'the passenger experience' has been spent - because on this route, there is no evidence of it. Had the rigatoni, whose serving size was straight from the children's menu - tiny. The entire dinner/supper service was deliverd on one-tray complete with Neil Perry's famous Grass Clippings + some bread (only plain, no garlic). No entree was provided and when asked what was for dessert - the flight attendant simply replied there was only 'plain' icecream left. So I passed and asked for another glass of wine, which never arrived and so eventually went to sleep.
Woke up with 5 hours to go and thought I would go grab a snack from the front galley/lounge and found 4 apples and absolutely nothing else (see attached pic). Went back to one of the flight crew - asked for a coffee, which whilst they were not thrilled about, they delivered. Tip for the breakfast - order the BLT - it is the pick of the bunch. Everything else is either cold or barely reheated.
During the flight there were no hot towels (singapore economy 1, Qantas Business 0) and no snack cart (Singapore economy 1, Qantas Business 0). Even the bedding was a let down. In the old days (yes a while back) those beautiful lambs wool bed bases were the best for sleeping on. In their place, is some weird thin base that does nothing to improve the cushion of the seat/bed.
I don't get Qantas' strategy for the premium cabins flying international. All the investment that is going into upgrading the A380s and introducing a new fleet is always going to be let down by a soft product woefully lacking.
Tip for flying this route - stock up before the flight - grab a sub for the carry-on and come prepared to look after yourself. The flight crew didn't want to be there and (by the end of it) neither did I. 4/10