QF825 divert to ISA

[Heleigh]

Hi Heleigh

How was the landing at Mt Isa?
Was it like any other landing from a pax point of view or did the make suggestions to review the safety cards or point out exits again just in case?

Just curious.

HI harvyk

Very smooth and normal landing no safety requirements requested by flight staff.
Once landed captain let passengers know what was happening (a number of times)
After all initial chatter (passengers) about the situtation it became a little boring but front A seats had good visual of ground staffs attempts with stairs and laying out of fire hose (standard proceedure) and finally the fork lift with box.
Yes it women and babies and three panic attack first (No - Captain accidentally falling into life raft oops sorry wrong ship ) - then row by row in groups of five - unloading just under an hour.

 

[anat0l]

Nothing better than a real on-the-field reporter. Thanks Heleigh

I watched the incident on Ch 9's 6pm news tonight, and I think they were trying to be as critical as possible, except that they couldn't seem to find anything to make dirt out of. The best they could do was find a couple of girls to give a comment once at BNE, who remarked (I think) something along the lines that it's been an intense day, and that's it.

Oh, and they seemed to make a big deal out of the fact that there was no way to get people off the aircraft except via a forklift. And the term they used was "evacuated". Sheesh - if it were a real evacuation that's what the bloody slides are for!!! A forklift won't get people off a real problem stricken aircraft in the requisite 90 seconds (or whatever it is - pretty short time anyway).


Heleigh - did they offer any service on the 737 on the way back to BNE, e.g. something to eat or drink? I would've guessed maybe no, but then again 1 hour into the flight from DRW isn't much to even offer a bite. Problem would be transferring the supplies from the 767 to 737 wouldn't be a trivial effort, if even possible. Then again, at such a late time at night people probably couldn't care about a bite cf. just getting home.


On another note - and this is difficult because it relies a bit on jb747, milehighclub, 737 and/or Red Roo, but I'd like to hear from the company side what kinds of procedures / processes it takes to scramble a solution like what happened. In this case, they had to find a 737 (and make sure that after the 'operation' that it won't be out of place), enough crew to get it moving to ISA (where do those crew come from? Such a late time at night, too; have to work out where the crew will stay, are they out of hours, etc.), set flight plans, make sure BNE is ready, etc.

 

[markis10]

Did CH9 do a live cross from the chopper "somewhere near Mt Isa" ?

 

[anat0l]

Did CH9 do a live cross from the chopper "somewhere near Mt Isa" ?

If they did, are you sure it wasn't just on the helipad at Mt Cootha? :mrgreen:


Seriously, IIRC from the news report I can't remember about any chopper crosses. The "field reporter" who did the story was on the ground - now was he doing the story at BNE or ISA..... hmmmm......

 

[Heleigh]

Heleigh - did they offer any service on the 737 on the way back to BNE, e.g. something to eat or drink? I would've guessed maybe no, but then again 1 hour into the flight from DRW isn't much to even offer a bite. Problem would be transferring the supplies from the 767 to 737 wouldn't be a trivial effort, if even possible. Then again, at such a late time at night people probably couldn't care about a bite cf. just getting home.


On another note - and this is difficult because it relies a bit on jb747, milehighclub, 737 and/or Red Roo, but I'd like to hear from the company side what kinds of procedures / processes it takes to scramble a solution like what happened. In this case, they had to find a 737 (and make sure that after the 'operation' that it won't be out of place), enough crew to get it moving to ISA (where do those crew come from? Such a late time at night, too; have to work out where the crew will stay, are they out of hours, etc.), set flight plans, make sure BNE is ready, etc.

On the 737 all food and drink was provided from original departure - no food transfered from 767 - but they did unload a (soft) drinks in Mt Isa before everyone was allowed out of holding section once we filled out QF forms and told we could order from the cafe. To repeat myself when QF realised the food would run out order 30 Pizza fristly for people who missed out on food and then any one who wanted somemore.

When everyone was off forms filled out the 767 crew were put up in Mt Isa and we had fresh crew who were great.
Agree it would be good the hear from jb747, milehighclub, 737 and/or Red Roo with what happens on the ground.

Did CH9 do a live cross from the chopper "somewhere near Mt Isa" ?

Talking to others - it was stated there were a couple of CH9 on flight - not 100% - but heard J pax who is a journalist with friends in ABC (radio??) in Darwin who called from departure (holding) lounge and advised them the flight had landed and all were safe.

 

[markis10]

Apparently the Baby did it - according to Qantas Source, no doubt the baggage will get home today!

The suspicion is that the incident was caused by a particularly pungent nappy in a forward toilet.

Folks - Durian is not baby food

 

[Nigelinoz]

Apparently the Baby did it - according to Qantas Source, no doubt the baggage will get home today!



Folks - Durian is not baby food

The PPRuNe thread on the issue had this

all this for a stinky nappy in the fwd toilet?

but a couple of posts later there is this comment

but the aircraft did call "pan pan pan"

Pan Pan Pan for a dirty nappy?man that must have been one stinky nappy,either that or they were saying there was something stinky in the pan,pan,pan!:mrgreen:
Cheers
N'oz

 

[Heleigh]

The PPRuNe thread on the issue had this
but a couple of posts later there is this comment
Pan Pan Pan for a dirty nappy?man that must have been one stinky nappy,either that or they were saying there was something stinky in the pan,pan,pan!:mrgreen:
Cheers
N'oz

N'oz and markis10 make me paning dirty nappies.

Having said that there were a few remarks when pax were loading about smells on 737 and return remarks of "he who smells it must have done it".

Markis10 bag arrived 9.30am today - courier office staff rang 6.30am QLD time (yawn yawn).

Helen

 

[ozbeachbabe]

All that talk of nappies reminds me of a DRW/MNG flight when the Captain smelled something & asked the F/O to go back & investigate the smell. He asked the pax "is someone changing a nappy"? The reply from pax was "no, that's the KFC"!

Heleigh great photos & story. It's always nice to hear something straight from the horses mouth rather than BS made up by No News!

PS. Note to Red Roo, MNG is not a destination served by QF so I assume you have no objection about me commenting on TL flights.

 

[Simo]

It would have been a tourist attraction in ISA for at least a few hours until it was fixed and resumed it's trip.

Huge congrats to QF for organising an aircraft at short notice and not leaving customers stranded in ISA while aircraft was repaired.