QF Vouchers = Increased fares?

[ReLoad]

Hi All, im sure this has been asked before but after poking my eyeballs out trying to find out I couldn't see the answer.

I have a voucher from a cancelled trip, and went to use it for a MEL/SYD/MEL red e-deal and the fares that it came back with were silly; $209 each way.
So forgetting that I did a plain search without using the voucher and low and behold they are much less $135 each way.

So whats the deal? is it because of the old fare conditions of the cancelled fare? or whats in play that I don't know about?
Which leads me to the question what is the best way to use them?

Cheers!

 

[markis10]

The Red e Deal conditions require a higher fare for the voucher to be used on at one stage.

 

[TheInsider]

Must be the same fare class or higher for these credit vouchers.

 

[ReLoad]

The old voucher was a red e-deal and flexi fare combo.

 

[markis10]

The old voucher was a red e-deal and flexi fare combo.

The red e deal conditions will apply, as a rule where there are mixed fares the worst ones are applicable re changes.

 

[serfty]

What is the face value of the voucher?

 

[ReLoad]

What is the face value of the voucher?

A whopping $393.

 

[serfty]

The total new fare component being used with the voucher must be more than that value.

Perth may be a better bet.

 

[ReLoad]

The total new fare component being used with the voucher must be more than that value.
Perth may be a better bet.

Cool, thanks for that, can a voucher be applied to a MASA over the phone? or must the voucher be the originator of a booking?

 

[serfty]

Cool, thanks for that, can a voucher be applied to a MASA over the phone? or must the voucher be the originator of a booking?

Good luck with that one ...

 

[JohnK]

From my understanding the conditions for using these vouchers are actually a little bit more complex.

The base fare (excluding taxes) of the new booking must be equal or greater than the base fare (excluding taxes) of the original booking.

I do not think you can use the voucher to pay for an Any Seat award.

 

[Princess Fiona]

Good luck with that one ...

You forgot to insert :
:mrgreen:

 

[serfty]

You forgot to insert :
:mrgreen:

Sorry ... one more for luck :shock:

 

[ReLoad]

For one to be rejected one must first ask the question

I had to ask the question right?

 

[serfty]

For one to be rejected one must first ask the question

I had to ask the question right?

Life is an education ... including that of using the credit from cancelled bookings ...

 

[ReLoad]

Life is an education ... including that of using the credit from cancelled bookings ...

I did get one thing right, the cancelled flight was to CBR.

 

[pauly7]

From my understanding the conditions for using these vouchers are actually a little bit more complex.

The base fare (excluding taxes) of the new booking must be equal or greater than the base fare (excluding taxes) of the original booking.

I do not think you can use the voucher to pay for an Any Seat award.

There can also be pre-date filters applied to QF generated vouchers to cancelled but partially flown itineraries. Won't bore you with my recent case but the date it was cancelled determined the fare I paid for the re-book, regardless of the price I was able to see today.

Hurt my head!