QF refunds difference in taxes / surcharges when change to an award booking is made!

[kpc]

Want to give QF credit when it's due!! I'm in shock...I changed an award booking today, that I made many months ago, and QF refunded the difference in taxes / surcharges which have dropped significantly cf to when I first made the booking. See below:

The Australian Frequent Flyer Online Community - View Single Post - no award seats (J/U) Tokyo & return Feb 2010

 

[Mal]

Re: QF refunds difference in taxes / surcharges when change to an award booking is ma

I'm still waiting for Qantas to refund my ~50c from tax/surcharge/currency changes for an award last December. Was quite funny to be told I'd be refunded that amount - although it's never turned up!

Should I email and chase it up?

 

[jamesatfish]

Re: QF refunds difference in taxes / surcharges when change to an award booking is ma

Indeed the refund can be quite advantageous sometimes - back in Jan I booked two SYD-LHR First award tickets for my in-laws, but last week called up to add a domestic leg and change them to CBR-SYD-LHR (same points). Ended up getting a few hundred dollars returned to me as the taxes & surcharges have changed since the first booking - so basically Qantas paid me to book an extra flight....

 

[SnowYeti]

Re: QF refunds difference in taxes / surcharges when change to an award booking is ma

I'm still waiting for Qantas to refund my ~50c from tax/surcharge/currency changes for an award last December. Was quite funny to be told I'd be refunded that amount - although it's never turned up!

Should I email and chase it up?

For sure, they take enough money from us! Money is money Mal!

 

[Kendall Roy]

Re: QF refunds difference in taxes / surcharges when change to an award booking is ma

I booked a return MEL-LHR award flight back in August for travel in February.

The original return leg was via LAX with taxes coming out around $1550 :evil:.

After some J seats appeared via SIN, I was quite shocked to learn that $900 would be making its way back onto my AMEX only weeks before travel.. Cha ching!!

 

[Traveller F]

Re: QF refunds difference in taxes / surcharges when change to an award booking is ma

G`Day,

Yes, as previously said you must give Qantas credit. I had to cancel a award booking PER MEL x2 (cost me 10000 points!) but the tax/surcharge was credited immediately back to my Amex account.

Well done Qantas!.

Kind regards, Traveller F