Boarded a domestic fligth PER-SYD on QF business. Then pilot discovered brake problems. Flight cancelled. QF offered to put me on another flight but only with economy seats. It was the only way I could make my connections otherwise will have to overnight at SYD. The alternative was I took a later flight (still on J) and they had to give me a night of hotel in SYD. (But that would be very inconvenient for me.)
I was not offered any compensation. The ticket was paid by a third party company but I doubt they were refunded. Should I at least be given the business class status credit (not so at present) or points? I emailed the customer service at QF but never had a reply.
Any advice will be most appreciated.
I was not offered any compensation. The ticket was paid by a third party company but I doubt they were refunded. Should I at least be given the business class status credit (not so at present) or points? I emailed the customer service at QF but never had a reply.
Any advice will be most appreciated.