garyjohn951
Active Member
- Joined
- Jul 21, 2006
- Posts
- 560
We have had Alan Joyce complain lately about the competition from Middle East airlines flying to and from Europe.
I am now one of QF WP people about to jump ship because AJ only cares about the bottom line and doesn't care at all about what the customer wants.
Let me explain.
If a pax was wanting to fly LHR-MEL he had two daily choices [1] via SIN leaving approx 22.00 in the evening or [2] via HKG, leaving approx 12.30 during the day. Ie if already in London, could check out of hotel, and depart midday or if flying from Europe, fly in and depart that night. MY SORT OF CUSTOMER CHOICE.
HOWEVER now both planes leave within an hour of each other in the evening as do the Sydney planes, thru SIN and BKK.
What a laugh.....................
I am now one of QF WP people about to jump ship because AJ only cares about the bottom line and doesn't care at all about what the customer wants.
Let me explain.
If a pax was wanting to fly LHR-MEL he had two daily choices [1] via SIN leaving approx 22.00 in the evening or [2] via HKG, leaving approx 12.30 during the day. Ie if already in London, could check out of hotel, and depart midday or if flying from Europe, fly in and depart that night. MY SORT OF CUSTOMER CHOICE.
HOWEVER now both planes leave within an hour of each other in the evening as do the Sydney planes, thru SIN and BKK.
What a laugh.....................