hazel
Member
- Joined
- Jul 31, 2009
- Posts
- 172
Hi
I booked & paid for a QF/AY flight MEL-HEL via HKG. I specifically booked this flight because it was QF to HKG. I received an email from AY today that said due to operational reasons I would now fly CX MEL-HKG.
Because of that I now can't take advantage of my QP membership. No lounge access in MEL, no opportunity to upgrade, half the points, no priority check in, no increased baggage allowance. . While i'm sure that it says somewhere in the fine print they can do this, it is annoying when you are paying for a giraffe and they give you an elephant. If this was a CX/AY flight I would not have purchased the ticket
cheers
I booked & paid for a QF/AY flight MEL-HEL via HKG. I specifically booked this flight because it was QF to HKG. I received an email from AY today that said due to operational reasons I would now fly CX MEL-HKG.
Because of that I now can't take advantage of my QP membership. No lounge access in MEL, no opportunity to upgrade, half the points, no priority check in, no increased baggage allowance. . While i'm sure that it says somewhere in the fine print they can do this, it is annoying when you are paying for a giraffe and they give you an elephant. If this was a CX/AY flight I would not have purchased the ticket
cheers