I rang up yesterday and asked for a fee waiver. After a bit of condescending patter and a hold while she 'checked with the back office' I was given 2000 QFF points. Card is due to expire in February.
Given the lack of potential flights for at least 12 months the value proposition doesn't work. I have other ways to keep points active so time to cancel it and thrash my free CommBank card with no rewards.
I'm looking for a new card as I've got a decent stash of VA points and I figure it's better to start building up into Qantas just to hedge my bets, and this one looks good - plus the current card I've got is changing up and I've been meaning to close it for a while so here I go.
What's the thing you like most about this card?
Yes I like the one point for dollar earn. They do also give two lounge passes per year (not that is being used at present).That you can earn one point for dollar up to $10k/month. That's one of the higher limits for 1 to 1 earning.
It seems $149 was on offer in 2017 & 2018 however hasn’t been seen for a while, this fee is reasonable however when you’ve received free Westpac offers or Amex travel credits, paying for points in this market I’ve started to rethink...I think the lowest first year fee this card has ever gotten was $139 right? I think I will strike when the fee is at its lowest. Can't get bonus points for the card until December this year as I just used my Everyday credit card.
Maybe try again once the annual fee has posted. Mine has and I rang and said I don't want to pay the annual fee. Some tapping and said they system says I can have it at 50%. I said the most I'd be willing to pay is $50 or I'll cancel. Said they need to submit that to the back office and I'll hear back in a few days. I should hear back by CoB tomorrow. If I don't I'll follow up on Monday and cancel.
I’m about to cancel after having held for 2 months and received bonus points on the first statement. Any recent experience with having the annual fee refunded?