Not sure how this affects things but Status Credit is defined in the QFF program T&C - its too dense for me (as well as too late in the day) to appreciate
These Terms and Conditions form the basis of Qantas Frequent Flyer, to protect both Members and the Qantas Group.
www.qantas.com
2. Definitions
2.1 In these Terms and Conditions unless the context otherwise requires:
...
'Status Credits' are credits which are awarded to Members in accordance with clause 20 and which entitle Members to attain a higher Membership tier or retain a current Membership tier;
...
(The whole of clause 20 for those interested)
20. Membership tiers, Status Credits and Benefits
20.1 Membership tiers
20.1.1 There are five Membership tiers in Qantas Frequent Flyer. The entry tier is Bronze. Members may progress to the higher tiers - Silver, Gold, Platinum and Platinum One - by earning Status Credits.
20.1.2 Status Credits are earned for paid travel or Points Plus Pay - Flights (excluding Classic Flight Reward flights other than for Members in the Points Club Program at time of the flight) on certain regular scheduled flights and fares of Qantas,
oneworld Alliance Airlines, Fiji Airways, Jetstar Airlines, QantasLink, and any other airlines as determined by Qantas Loyalty from time to time. Refer to the
Airline Earning Tables on qantas.com.
20.1.3 Status Credits are not earned for travel on:
(a) certain
oneworld Alliance Airline and Airline Partner fare types and routes not listed in or that are excluded in the Airline Earning Tables (see the
Airline Earning Tables for details);
(b) infant fares (infant fares do not include infants travelling in their own paid seat);
(c) charter flights;
(d) freighter flights;
(e) free tickets;
(f) Classic Flight Reward flights (other than for Members in the Points Club Program at time of the flight);
(g) travel industry rebated tickets;
(h) competition prize tickets;
(i) tickets acquired at an auction; or
(j) tickets which are restricted from earning Status Credits or are subject to any specific provisions excluding the accumulation of Status Credits.
20.1.4 The number of Status Credits required to attain and retain Silver, Gold, Platinum and Platinum One tiers are published at
qantas.com.
20.1.5 The travel required in each Membership Year to attain or retain Silver, Gold, Platinum and Platinum One tier must include a minimum of four Eligible Flight Segments where Qantas, QantasLink or a Jetstar Airline is the Marketing Carrier. Classic Flight Rewards do not count towards the four required Eligible Flight Segments.
20.1.6 Membership tiers are valid for a minimum of one year. For example, if a Member has a Membership Year ending 31 December 2020 and that Member qualifies for a higher Membership tier in June 2020, that Member will remain entitled to the applicable higher tier benefits until 31 December 2021.
20.1.7 Complimentary Qantas Club membership for the period a Member maintains Gold, Platinum and Platinum One tier is provided subject to the Qantas Club terms and conditions.
20.1.8 It is the responsibility of the Member to check whether a proposed booking is eligible to earn Status Credits and if so how many Status Credits will be earned.
20.1.9 Unless otherwise specified by Qantas, Membership tiers, Status Credits and Points Club Program levels do not apply to Qantas Business Rewards Membership Accounts.
20.2 Lifetime recognition
20.2.1 Lifetime recognition may be awarded to Members who achieve certain specified coughulative Status Credit levels. For Members who joined Qantas Frequent Flyer prior to 1 September 1998, their coughulative Status Credit total will include all tier credits or Status Credits earned from 1 September 1998. For Members who joined Qantas Frequent Flyer after 1 September 1998, their coughulative Status Credit total will date from their date of joining.
20.3 Additional benefits
20.3.1 Qantas Loyalty may offer additional benefits from time to time based on Membership tier. Details of any such benefits or selection and any additional terms and conditions applicable are provided at qantas.com.
20.4 Platinum Bonus Reward
20.4.1 A Platinum or Platinum One Member may be offered the opportunity to choose one of a selection of benefits (as determined and offered by Qantas Loyalty) when the Member first reaches 2,400 Status Credits earned from flights with a Qantas (QF) flight number (including partner airline flights with a Qantas (QF) flight number) or on flights with a Jetstar Airlines (JQ, 3K, GK and BL - for travel on BL until 28 July 2020) flight number (including partner airline flights with a Jetstar Airlines flight number) within a single Membership Year. Status Credits earned from other partner airlines, non-flying offers and from Status Credit bonus earn promotions and Loyalty Bonus do not contribute towards the Platinum Bonus Reward. Details of any such benefit or selection and any additional terms and conditions applicable are provided at
qantas.com/platinum. Any offer made under this clause will expire 90 days after the date the Platinum Bonus Reward is achieved. Retrospective claims cannot be made once the offer has expired.
20.4.2 A Platinum or Platinum One Member may be offered Complimentary Gold Membership on the following conditions:
(a) Each Member may have only one nominated family member or friend per Membership Year. Retention of Complimentary Gold Membership in subsequent Membership Years will require the Member to accrue 2,400 Status Credits earned from flights with a Qantas (QF) flight number (including partner airline flights with a Qantas (QF) flight number) or on flights with a Jetstar Airlines (JQ, 3K, GK and BL - for travel on BL until 28 July 2020) flight number (including partner airline flights with a Jetstar Airlines flight number) within a single Membership Year and select the Complimentary Gold Membership option in each subsequent Membership Year. The Complimentary Gold Membership Year will be calculated as 12 months from the date of the nomination by the primary Platinum or Platinum One Member extended to the Frequent Flyer Membership expiry date of the Gold Member;
(b) If the family member or friend is not nominated for Complimentary Gold Membership (or the Member does not qualify for the benefit under clause 20.4.1) in the subsequent Membership Year, then the Complimentary Gold Member will be subject to normal Gold tier qualifying criteria;
(c) Once a Member has nominated a Complimentary Gold Membership to a family member or friend, an alternative cannot be chosen within that Membership Year.
20.4.3 When Members choose to receive Qantas Points as their Platinum Bonus Reward, those points will not count towards attaining or retaining Points Club or Points Club Plus, or unlocking the Points Club Milestone Bonus Reward.
20.5 Platinum One additional benefits
20.5.1 A Platinum One Member may be offered the opportunity to nominate a family member or friend to receive Complimentary Platinum Membership on the following conditions:
(a) Platinum One Members who have more than one month remaining on their existing Membership Year (and who have not already nominated a family member or friend in the existing Membership Year), can nominate a family member or friend to receive Platinum Membership. Platinum One Members may only nominate one person per Membership Year. Retention of Complimentary Platinum Membership in subsequent Membership Years will require the Platinum One Member to earn at least 3,600 Status Credits (with at least 2,700 on Qantas marketed flights, i.e. flights with a Qantas (QF) flight number on the ticket);
(b) the Complimentary Platinum Membership Year will be aligned with that of the primary Platinum One Member;
(c) Platinum One Members can request to have their nominated person removed at any time, however, they may need to wait to nominate a new person for Platinum Status. If Platinum One Members have earned the required Status Credits to retain Platinum One Membership, they can change their nominated person two months prior to the end of their existing Membership Year or any time in their new Platinum One Membership Year, provided the Member has not added or made any previous change to the nominated person in that new Membership Year. A nominated person's Platinum Membership will automatically be extended once the Platinum One Member has reached the required Status Credits to retain Platinum One Membership;
(d) unless a nominated person is removed, they will receive Platinum Membership for as long as the Platinum One Member retains the status. Once the nominated person is removed or the Platinum One Member does not retain Platinum One Membership, the nominated person's status will be reassessed at the end of their current Membership Year, and their Membership status will be adjusted accordingly.
20.6 Platinum One Member additional benefits
20.6.1 Platinum One Members will have fees waived for the following servicing and support under the following conditions:
(a) Reward Assistance Fees and Booking Fee will be waived for Platinum One Members when booking Reward flights, Classic Upgrade Rewards using their Qantas Points and commercial bookings paid with cash when booking through Qantas Contact Centres. To be eligible for the commercial Booking Fee waiver, the new booking must have at least one Qantas (QF) flight number and at least one Platinum One Member travelling in the booking or in another booking on the same flight(s) when making a new booking for family members. The commercial Booking Fee waiver applies for all passengers in the booking. Other fees, including change fees, will continue to apply;
(b) the Service Fee for Family Transfers will be waived for any Family Transfer either into or out of the Platinum One Member's Frequent Flyer account.
20.6.2 Platinum One Members travelling on Qantas Domestic flexible fares can on the day of travel request to be moved to the next available flight without paying any applicable fare difference under the following conditions:
(a) Must be travelling on a Qantas domestic flight on a Flex fare (booked in classes B, H, K, M, Y, J or C);
(b) Changes can only be made at a Qantas airport lounge or Qantas Service Desk for flights departing on same day and same routing as the original flight and are subject to same cabin availability;
(c) Changes can only be made for single sectors departing from the airport where the request is made;
(d) Standard check-in and flight closure times apply.
20.6.3 If a Platinum One Member earns 5,000 Status Credits on flights with a Qantas (QF) flight number (including partner airline flights with a Qantas (QF) flight number) or on flights with a Jetstar Airlines (JQ, 3K, GK and BL - for travel on BL until 28 July 2020) flight number (including partner airline flights with a Jetstar Airlines flight number) within a single Membership Year, they will receive a bonus of 75,000 Qantas Points. A further 100,000 Qantas Points will also be awarded when the Platinum One Member earns 7,000 Status Credits flights with a Qantas (QF) flight number (including partner airline flights with a Qantas (QF) flight number) or on flights with a Jetstar Airlines (JQ, 3K, GK and BL - for travel on BL until 28 July 2020) flight number (including partner airline flights with a Jetstar Airlines flight number) within a single Membership Year. Status Credits earned from other eligible flights with partner airlines and from Status Credit bonus earn promotions do not count towards these points bonuses. Bonus Qantas Points will appear in the Platinum One Member's account within two business days of achieving the required threshold.
20.6.4 Any Platinum One bonus reward Qantas Points, awarded at 5,000 and 7,000 Status Credits earned within a Membership Year, will not count towards attaining or retaining Points Club or Points Club Plus, or unlocking the Points Club Milestone Bonus Reward.
20.7 Priority Economy Class Seat Purchase
20.7.1 Priority Economy Class Seat Purchase is available to Platinum One and Platinum Members under the following conditions:
(a) the Member must hold or purchase a ticket in the nominated fare type for domestic (Fully Flexible fares in Y or B class) or international travel (full Economy in Y class or the highest excursion fares in Y, B or H class) on a Qantas operated service with a Qantas flight number (excluding non-jet QantasLink services);
(b) a maximum of two seats per request is permitted - one of which must be for the use of the Member, and the other for a person travelling with the Member on a paid ticket;
(c) the booking or request must be made no later than midday (local time in the city of departure) on the day prior to the scheduled departure;
(d) Qantas Loyalty may occasionally have to restrict this facility without prior notice on some routes or under special circumstances;
(e) normal check-in times and conditions apply; and
(f) this service does not apply to Reward Flights.
20.8 Loyalty Bonus
20.8.1 Members will be rewarded a choice of Loyalty Bonus of either 8,000 Qantas Points or 50 Status Credits for every 500 Status Credits earned on flights with a Qantas (QF) flight number (including partner airline flights with a Qantas (QF) flight number) or on flights with a Jetstar Airlines (JQ, 3K, GK and BL - for travel on BL until 28 July 2020) flight number (including partner airline flights with a Jetstar Airlines flight number) within a single membership year - up to a maximum of four Loyalty Bonuses per membership year. See the
Airline Earning Tables for eligible flights and fares that earn Status Credits.
20.8.2 Members must select their choice of Loyalty Bonus within 90 days from the date the Loyalty Bonus is achieved.
20.8.3 When Members choose to receive Loyalty Bonus Status Credits, those Status Credits will count towards attaining or retaining Silver, Gold, and Platinum, and attaining Lifetime Silver, Gold and Platinum. For Platinum One attain and retain::
- When chosen before 14 July 2020, Loyalty Bonus Status Credits will not count towards attaining or retaining Platinum One;
- When chosen between 14 July 2020 and 31 December 2021, Loyalty Bonus Status Credits will count towards attaining and retaining Platinum One;
- When chosen after 31 December 2021, Loyalty Bonus Status Credits will not count towards attaining or retaining Platinum One.
At any time Loyalty Bonus Status Credits will not count towards the next Loyalty Bonus, the Platinum Bonus Reward or other Platinum One additional benefits.
20.8.4 Status Credit balances relating to the calculation of the Loyalty Bonus will be adjusted to recognise only those earned within the Member's current Membership Year. Status Credits earned in previous Membership Years will not be recognised in the calculation of the Loyalty Bonus.
20.8.5 The calculation of Status Credits for the purposes of the Loyalty Bonus under this clause 20.8 does not impact the Status Credits which go towards tier retention.
20.8.6 When Members choose to receive Loyalty Bonus Qantas Points, those points will not count towards attaining or retaining Points Club or Points Club Plus or unlocking the Points Club Milestone Bonus Reward.
20.9 Classic Flight Reward seat allocation
20.9.1 Qantas Loyalty may at its discretion provide certain Members with additional allocations of or preferential access to selected Classic Flight Reward seats on Qantas operated flights when available.
