This is where an ExpertFlyer subscription has been worth it for me (across many airlines). I can check what seats are free at the lounge -- or even better at the gate well after boarding has commenced (when it is much more likely to be final) and ask for a move to a specific seat. Have done it many times.Utilised my first "Fly Ahead" benefit of P1 today.
Booked 1500 SYD to BNE and arrived at the lounge at 1120. Lounge staff were extremely friendly and happy to help.
I was offered the 1200 service and I happily accepted. I was assigned a middle seat (something I haven't experienced for a long time) but I knew I was receiving a great benefit and was happy to be on my way soon. They were able to get me onto the very next flight and by the time I thought to check the app and change seats - it was already10min prior to boarding so I was locked in.
My happiness turned a little sour when I saw several empty windows and aisle seats in the rows around me. There was a totally empty row on the opposite side and 2 rows behind!!
I know that seat selection when utilising Fly Ahead is at the mercy of whats available at the time, but I felt a little disappointed. I can only assume that my seat allocation was automatically generated and the lounge agent was not involved in the process.
TIP for all players...
If you fly ahead, ask the lounge staff what seats are available. The auto seat assignment will not do you any favours.
I've learnt my lesson
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Anyway, hope to cross paths with Nestor at the Flounge - have a gift for him.
He was off sick when I visited on Friday so I hope he’s recovered.
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Perhaps you have preferenced a Forward seat ahead of any other seating options in your QFF profile?I know that seat selection when utilising Fly Ahead is at the mercy of whats available at the time, but I felt a little disappointed. I can only assume that my seat allocation was automatically generated and the lounge agent was not involved in the process.
TIP for all players...
If you fly ahead, ask the lounge staff what seats are available. The auto seat assignment will not do you any favours.
yes in Singapore WP flying F - out of Sydney same courtesy from front desk staffYes, but flying F.
No.
No.
Nestor was working the door on Sunday 9th September as I headed out of the lounge to jump on QF7 to DFW.He was off sick when I visited on Friday so I hope he’s recovered.
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Fair dinkum QF are hopeless sometimes...
this one is just amusingly stupid rather than a bad thing per se, but it just underlines how they really just do not care and it all seems a token effort.
?? I've been seeing this on a few fora lately. May I ask its meaning?
Makes sense. Just looked up an urban dictionary and another def seems to be "so much hate". Probably not warranted in this case!Shaking my head
Fair dinkum QF are hopeless sometimes...
this one is just amusingly stupid rather than a bad thing per se, but it just underlines how they really just do not care and it all seems a token effort.
I requalified for P1 back in June. My new membership year was September 1. I already have 400SC's earned.
Last night I get an email from the P1 team:
etc etc blah blah spiel of stuff I already know.
I guess this replaces the phone call that only seemed to happen every 2nd year anyway for me.
I mean... I've already flown like 8 sectors this month... and I got my new card etc a month ago.
Come on QF.. what is the point of this?
Yes it's so minor but again it's like there's no care taken or attention to detail or an afterthought.
smh
OkI had to cancel a full fare ticket for work yesterday and also the the Upgrade from Cairns to Sydney. Guess what even an esteemed P1 like myself paid 5000 flight refund upgrade fee. From the 10000 I paid for the upgrade i.e. a 50% hit on This domestic leg. WOW......That's my fantastic Platinum 1 experience. Will try and write a quick email to the team see it the fact that this was a full fare ticket would make it possible to change the refund back. Wishful thinking on my side I know.
Good result!Ok
I wrote a quick email to the SSE with a positive response ( reply) within minutes, from the P1 team called Special Service Executive. My 5000 points deduction will be refunded. I think this counts as a P1 benefit.