Qantas lounge - missing pass

[MrMatureGuy]

Hey - not sure who i should be contacting.
I normally get 2 lounge passes with my credit card - just noticed I have only received 1 this time.
Do I contact the credit card company, or Qantas frequent flyers?
Thanks

 

[AIRwin]

I'd say credit card as a starting point...

 

[love_the_life]

Yes, I'd be inclined to say something like, 'I usually receive 2 passes but notice I have only one this year. Can you tell me why?'