Qantas International Catering Singapore To Brisbane

Joined
Apr 2, 2024
Posts
3
My first post and unfortunately it’s a huge whinge. Qantas what are you doing?

Flew Singapore to Brisbane in economy and the food was disgusting. This is an international service which should be showcasing what to expect from the best country in the world, and on the current offering get a parachute and don’t bother coming.

Aside from being served wooden utensils to eat with, the food was terrible. Choice of peri peri chicken or vegetarian noodles, had run out of the beef option by row 34, microwaved bun that if you didn’t eat as soon as it hit your tray, it was a rock within two minutes, and a sponge cake, which was the best part, and even that was mediocre.

Breakfast, that’s a whole other story, because that was inedible! Scrambled egg and tomato lattice pastry in a box….the box was more appealing.

I’m ashamed to call Qantas my national airline on that offering, having flown Emerites economy to Europe, there is no comparison.

The cabin crew were great, but the food leaves a lot to be desired.

Thank god for Singapore Qantas club food, which was outstanding. The short hop from Brisbane to Bundaberg where you get tea/coffee and a muffin was a better offering.
 
Last edited by a moderator:
I agree, my last Singapore to Sydney flight in Y, the food was just as you described. I could not eat either of the meat options as they both contained fish sauce to enhance the flavour ( I am allergic to fish. I read the contents on the pack and checked with the FA).
The noodles were dry.
And one bite of that lattice thing was enough urgh! And it was almost frisbeed to my window seat.
 
A warm welcome to AFF @Ozbarbie .
I see you also have a Kris Flyer account. SQ beats QF hands down between BNE and SIN.
4 flights a day 2 of which are daytime flights and usually cheaper than QF. Close in the best timed flight during the day can be fractionally more than the QF flight but the night flights often fall in price and instead of just over $A100 cheaper than QF they can be ~ $200 cheaper.
 
Welcome to posting on AFF @Ozbarbie and sorry to hear you had a sub-optimal experience there. Have you provided feedback to Qantas about your flight? Whilst there's no guarantee they'll action anything based on your feedback, the fact remains that it's guaranteed they won't do anything at all if people don't provide their input.
 
Have you provided feedback to Qantas about your flight? Whilst there's no guarantee they'll action anything based on your feedback, the fact remains that it's guaranteed they won't do anything at all if people don't provide their input.
And they may offer some points as compensation?
 
Welcome to the chat, Ozbarbie. Qantas international catering is one disappointment after another. I travelled in economy SIN-MEL just after they decided they weren't going to use trays any more to place everything on - just a hot meal in a box (?) with some bread shoved on top - are they still doing that? I thought that was the low point, but then I did LAX-SYD in business and discovered that a small bowl of pasta was meant to hold you over for 12 hours. Yikes.
 
Welcome to the chat, Ozbarbie. Qantas international catering is one disappointment after another. I travelled in economy SIN-MEL just after they decided they weren't going to use trays any more to place everything on - just a hot meal in a box (?) with some bread shoved on top - are they still doing that? I thought that was the low point, but then I did LAX-SYD in business and discovered that a small bowl of pasta was meant to hold you over for 12 hours. Yikes.
Back to trays for international economy.
 
Back to trays for international economy.
 
Did that ever happen?
 
Flew Singapore to Brisbane in economy and the food was disgusting. This is an international service which should be showcasing what to expect from the best country in the world, and on the current offering get a parachute and don’t bother coming.

Aside from being served wooden utensils to eat with, the food was terrible. Choice of peri peri chicken or vegetarian noodles, had run out of the beef option by row 34, microwaved bun that if you didn’t eat as soon as it hit your tray, it was a rock within two minutes, and a sponge cake, which was the best part, and even that was mediocre.

Breakfast, that’s a whole other story, because that was inedible! Scrambled egg and tomato lattice pastry in a box….the box was more appealing.

Sorry to hear that you didn't have such a great experience with food on Qantas.

To be honest I prefer Qantas over Singapore Airlines as they have better economy product and better food. At least the food on Qantas is mainly edible. And yes I really hate the SQ economy seats that are already reclined and recline even further. SQ are simply cheaper. Wasn't always the case but before Covid QF was cheaper than SQ.

On SQ wife and I usually do not eat the food in flight. We have something to eat in the lounge and wait to see what they'll offer in flight. We find the SQ economy food very oily. You could say greasy but it really is oily. The kids meal my daughter gets is usually much better.
 
Welcome to posting on AFF @Ozbarbie and sorry to hear you had a sub-optimal experience there. Have you provided feedback to Qantas about your flight? Whilst there's no guarantee they'll action anything based on your feedback, the fact remains that it's guaranteed they won't do anything at all if people don't provide their input.
As per your suggestion sent email to Qantas, standard reply, sorry for your experience…reviewing our meals…thanks for flying with us.
 
As per your suggestion sent email to Qantas, standard reply, sorry for your experience…reviewing our meals…thanks for flying with us.
Not terribly surprising and not much more you can do now, but with any luck, your feedback along with that of others will help create some change. We can live in hope ;)
 
Not meaning to be rude, but if you have Qantas lounge access in Singapore, wouldn't you eat a nice dinner there at a more time zone appropriate moment, and try to get whatever sleep you can overnight into BNE? Out of Singapore, the flights leave at 8:30pm and 11:10pm local Singapore time. That's 10:30pm and 1:10am Brisbane time. Add, say, 90 mins for take-off, food prep and delivery, and you're eating dinner at either midnight or 1:40am Brisbane time. After already eating dinner in the lounge.

Are you eating because you're hungry, or just because you're bored and it's something to do? I find quick overnight flights like this are great for sleep, but I wouldn't eat 'second dinner' at home, so why do it in the air when you're just sitting still anyway? There's breakfast a few hours later anyway - or with a connection, there's a lounge awaiting in Brisbane with better food before hopping onto that connection. I'd rather try and get some sleep!
 
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Not meaning to be rude, but if you have Qantas lounge access in Singapore, wouldn't you eat a nice dinner there at a more time zone appropriate moment, and try to get whatever sleep you can overnight into BNE? Out of Singapore, the flights leave at 8:30pm and 11:10pm local Singapore time. That's 10:30pm and 1:10am Brisbane time. Add, say, 90 mins for take-off, food prep and delivery, and you're eating dinner at either midnight or 1:40am Brisbane time. After already eating dinner in the lounge.

Are you eating because you're hungry, or just because you're bored and it's something to do? I find quick overnight flights like this are great for sleep, but I wouldn't eat 'second dinner' at home, so why do it in the air when you're just sitting still anyway? There's breakfast a few hours later anyway - or with a connection, there's a lounge awaiting in Brisbane with better food before hopping onto that connection. I'd rather try and get some sleep!
I agree here, I eat in the lounge, sometimes I'll take the dessert on the plane maybe or a tim tam for a snack but sleep is the priority
 
I find it really hard to sleep sitting upright… harder when there’s lots of activity going on around you… people eating, clutching the back of your seat as they get up to go to the WC, or poke their IFE screens.

So I’ll go with the flow, and take anything offered to help pass the time :)
 
I find it really hard to sleep sitting upright… harder when there’s lots of activity going on around you… people eating, clutching the back of your seat as they get up to go to the WC, or poke their IFE screens.

So I’ll go with the flow, and take anything offered to help pass the time :)
That's fair. I usually try for a window seat, put my NC headphones in and try to position myself against the wall and hope for the best :)
 
That's fair. I usually try for a window seat, put my NC headphones in and try to position myself against the wall and hope for the best :)
I wish I could :)

I’ll try and sleep in the afternoon before a red-eye, arrive at the airport around 65 mins prior (for an international departure), then straight on board and am ok for something like like SIN-AU.
 
Not meaning to be rude, but if you have Qantas lounge access in Singapore, wouldn't you eat a nice dinner there at a more time zone appropriate moment, and try to get whatever sleep you can overnight into BNE? Out of Singapore, the flights leave at 8:30pm and 11:10pm local Singapore time. That's 10:30pm and 1:10am Brisbane time. Add, say, 90 mins for take-off, food prep and delivery, and you're eating dinner at either midnight or 1:40am Brisbane time. After already eating dinner in the lounge.

Are you eating because you're hungry, or just because you're bored and it's something to do? I find quick overnight flights like this are great for sleep, but I wouldn't eat 'second dinner' at home, so why do it in the air when you're just sitting still anyway? There's breakfast a few hours later anyway - or with a connection, there's a lounge awaiting in Brisbane with better food before hopping onto that connection. I'd rather try and get some sleep!
I'm not sure that the OP would really appreciate this "advice". I wouldn't.
 

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