Qantas Green frequent flyer tier

[Mr H]

SC crediting confusion for GT aside, the program periods are all aligned already, and membership years for QFF don't reset with status upgrades. If you level up for QFF, then you get the higher status for the remainder of your existing membership year, plus all of the next year. The only thing I can think of that comes close to a reset like this, is where a P1 gifts status to another person, and the other person's membership year is realigned to match the P1's.

Cheers,
Matt.

Thanks for the clarification. I doubt I will ever be troubled by a metal status upgrade so I would never have known.

 

[Lynda2475]

PC is mostly aligned to metal year already; GT is now the outlier.

When you level up on metal or retain your metal, any bonus earn can be claimed in the year in which it is earned. If you achieve PC or PC+ again you get the benefits related to SC earn on awards flights immediately. GT you have to wait to the following year - its just wrong.

 

[Mr H]

PC is mostly aligned to metal year already; GT is now the outlier.

When you level up on metal or retain your metal, any bonus earn can be claimed in the year in which it is earned. If you achieve PC or PC+ again you get the benefits related to SC earn on awards flights immediately. GT you have to wait to the following year - its just wrong.

But I think the hotel and wine vouchers for PC/PC+ may have now been pushed back to the next membership year - or is that incorrect?

 

[Lynda2475]

But I think the hotel and wine vouchers for PC/PC+ may have now been pushed back to the next membership year - or is that incorrect?

Ive never received a hotel voucher

 

[dairyfloss]

PC is mostly aligned to metal year already; GT is now the outlier.

When you level up on metal or retain your metal, any bonus earn can be claimed in the year in which it is earned. If you achieve PC or PC+ again you get the benefits related to SC earn on awards flights immediately. GT you have to wait to the following year - its just wrong.

Both PC & GT are fully aligned to QFF membership in terms of the 'status' and term - does anyone show a unique status end date for any of these?

 

[Lynda2475]

Both PC & GT are fully aligned to QFF membership in terms of the 'status' and term - does anyone show a unique status end date for any of these?

Sure but not in terms of benefit.

GT only gets you a benefit the year after you earn it and as the points or SCs award is the only benefit of GT.

Whereas if you level up your meta or PC the main benefits apply immediately.

 

[dairyfloss]

Sure but not in terms of benefit.

GT only gets you a benefit the year after you earn it and as the points or SCs award is the only benefit of GT.

Whereas if you level up your meta or PC the main benefits apply immediately.

Right - so the membership & status terms are aligned - the issue has been with certain 'choice benefits', but that is likely due to IT issues rather than any real intent for that to be the case. You should be able to renew and collect your benefits once within each QFF membership year term.

 

[ChrisMars]

Qantas manages to get the loyalty bonus SC to be redeemable within 90 days of qualifying. Should be the same for green tier SC. That was the intent, the initial implementation, all supported by t&cs.

So either Qantas makes the green tier SC redeemable the same way, or it should "brand" it as 50SC rollover same way the 100SC PC+ works. The fact that the first green tier SC works like the loyalty bonus, and subsequent years similar to PC+ 100 rollover is confusing and plain wrong

 

[L1925]

I'm a little confused. Currently Gold with PC+ and Green from the previous year. Have completed 3 of the green leaf's and although last year the quiz met one of the leaf options this year it g does 100 normal qantas points via the wellbeing app. If I hit the other 2 "leaf" requirements, does it hit another 50 status credits in this membership year ?

3 months to go and chasing all the extra points I can get to hit platinum.

 

[akenne21]

Hi all - question regarding adding carbon offset to an existing booking to chase that elusive 5th green leaf...

Booking was made by travel agent. I note the T&Cs for GT say 'In order to be recognised for the Green Tier activity, Qantas Frequent Flyer members must tick ‘Fly Carbon Neutral’ on eligible flights during the booking process or in My Account.'

Have gone into 'My Account', found the relevant booking. It says 'Ready to reduce your carbon footprint? You can offset 155.14 KG of carbon emissions from the environment.' There is then a link to 'Offset this trip'. I click on the link, but it goes nowhere. At the bottom of the page however I noticed it says 'We're experiencing some problems. Please try again or come back later. If you need further assistance contact the Frequent Flyer Service Centre'.

I've tried contacting the Service Centre, no help. They bounce me to Reservations, who claim it isn't possible to add carbon offsets retrospectively.

Does anyone have any insight into whether it is possible to add the carbon offset retrospectively? The website suggests it does, but noone at QF seems to know what is going on?

 

[kpro]

I thought I read up-thread, or maybe somewhere else that you can't offset TA bookings.

However, I tried clicking 'Offset this trip' on my account, on a combination of TA and QF direct bookings. They all scroll me to the bottom of the page where a form appears with an offset cost in points, as well as a button to submit.

Try a different browser or device to start with maybe?

 

[akenne21]

I thought I read up-thread, or maybe somewhere else that you can't offset TA bookings.

However, I tried clicking 'Offset this trip' on my account, on a combination of TA and QF direct bookings. They all scroll me to the bottom of the page where a form appears with an offset cost in points, as well as a button to submit.

Try a different browser or device to start with maybe?

Thanks Kpro - and it was definitely on a TA booking?

 

[chrispy3276]

Noticed I still have the 5 flags from the last membership year and its still not showing progress for current membership year (which ends on 31 July, think I might be at 4/5 after the changes, possibly 5/5 depending on the quiz rules). Assuming I should call up and get them to fix it? Keen for the SCs. Thanks!

 

[kpro]

Thanks Kpro - and it was definitely on a TA booking?

Yes, Amex Travel booking.

 

[ole nimeton]

This is what I'm thinking is the result as well.
Year 1, 50sc
Year 2, 0 rewards
Year 3 onwards, 50sc

This seems to have happened to me. Achieved green tier for the second time last membership year - no status credits offered. Just ticked over to my new membership year on 1 July - green tier has reset to zero, still no status credits.
Not sure why I bothered with green tier. Qantas took my points and my money and didn’t provide what was promised.

 

[Cheesey Mac]

Does the quiz disappear in the Qantas Wellbeing App if you've completed it previously?

My end of year was over the weekend, so I've gone from a 5 leaf QFF profile to 0, makes sense. The options in my profile came up again as things to do to achieve Green Tier, but when I go into the app I can't find the quiz. Would this be because I last achieved Green Tier less than 12 months ago?

 

[ChrisMars]

The quizz setup is still not clear afaik for second+ year green tier challenge. Some of us got the quizz-leaf upon call request when it was the last leaf required, some of us got it applied automatically at some point (my case) with the quizz also re-appearing at some points (my case too). Added to that, the quizz also got removed, and latter re-added from the qantas page(list of challenges).
I think it s currently safe to assume you can work on the 4 other leaf knowing that at some point you should get the quizz-leaf, maybe through a few phone calls.

 

[SYD]

The Quizz is appearing the app for me. I completed it 1st time last year (in current member year) but it reappeared a couple of months ago. I’m waiting for my member year to roll over before doing it again.

 

[sudoer]

This seems to have happened to me. Achieved green tier for the second time last membership year - no status credits offered. Just ticked over to my new membership year on 1 July - green tier has reset to zero, still no status credits.
Not sure why I bothered with green tier. Qantas took my points and my money and didn’t provide what was promised.

Check again - it may have appeared now.

I qualified for my 2nd year of Green Tier about 7 weeks ago. Prompt appeared within a week or two, then disappeared again in late May/early June.

Have been watching like a hawk, and the prompt showed up again for me today with a fresh expiry of 31 October:

 

[CaptainCurtis]

Check again - it may have appeared now.

I qualified for my 2nd year of Green Tier about 7 weeks ago. Prompt appeared within a week or two, then disappeared again in late May/early June.

Have been watching like a hawk, and the prompt showed up again for me today with a fresh expiry of 31 October:

View attachment 335206

Just appeared for me as well, thanks for the heads up!